Communication Skill

Product Knowledge

Time Management ...

Responsible for the day-to-day operations of Krispy Kreme Doughnut shop.

To deliver the highest standard quality of service by handling customer complaints, conducting customer service evaluation and achieving the customer service rating target.

Ensure staffing, inventory levels are appropriate so as to allow for smooth operation of the shop.

Kelayakan - Calon hendaklah mempunyai sekurang-kurangnya 2 tahun pengalaman bekerja dalam perniagaan runcit - Berintegriti - Mesra pelanggan - Berkepimpinan - Sangat teliti dalam menghasilkan laporan tugasan Skop Kerja - Mempunyai daya kempimpinan yang tinggi untuk memimpin, meningkatkan prestasi, memotivasi dan mengurus ahli pasukan dalam memberi perkhidmatan DobiQueen yang terbaik kepada pelanggan. - Memastikan pematuhan segala piawaian operasi termasuk kualiti servis, perkhidmatan pelanggan, penjualan dan kawalan operasi dalaman. - Meningkatkan prestasi cawangan melalui peningkatan jualan, penilaian dan pengawalan perbelanjaan serta mengambil kira kos penjimatan. - Bertanggungjawab dalam merancang tenaga kerja dan pengambilan pekerja, mengenal pasti latihan yang diperlukan untuk ahli pasukan, mampu melatih dan membimbing ahli pasukan dari segi matlamat dan sasaran jualan mingguan, pengurusan kedai am, operasi sistematik, dan perkhidmatan pelanggan. - Menyelia dan menilai prestasi Outlet Supervisor dari aspek kebersihan cawangan, menjana jualan dan memastikan pengalaman pelanggan yang positif. - Menyemak dan memastikan laporan harian / mingguan / bulanan adalah lengkap, tepat dan dihantar pada waktu yang ditetapkan. - Melaksanakan serta memastikan keberkesanan pengurusan pentadbiran cawangan, kawalan stok dan keselamatan. - Memastikan keberkesanan operasi merentasi semua fungsi persekitaran outlet bersama dengan pematuhan polisi dan prosedur kedai. - Merancang dan mengurus pemasaran di cawangan serta melaksanakan kempen pemasaran serta berkomunikasi dengan pegawai pemasaran dan HQ untuk memastikan Point of Sales Materials dihantar ke outlet dan dipamerkan tepat pada masanya. - Melaksanakan semakan tahap paras token di cawangan, laporan CDM secara keseluruhan dan bertanggungjawab menyediakan jadual kutipan jualan dan pembersihan harian untuk keseluruhan kumpulan operasi di outlet. - Mengendalikan dan bertindak balas terhadap aduan pelanggan apabila diperlukan. Benefits - Kemudahan/ kelebihan - Cuti Tahunan (8 hari) - Bonus enam bulan sekali sekiranya capai KPI - Pihak syarikat akan menyediakan pakaian seragam (Uniform) kepada pekerja sebanyak 3 helai. - EPF & SOCSO - Tuntutan perubatan (dari institusi kerajaan sahaja) - Komisyen untuk setiap barang yang berjaya dijual seperti laundry bag, mesh bag, coin purse dan sebagainya - Servis basuh baju percuma Waktu Bekerja: - Waktu bekerja: 9:00 pagi – 06:00 petang - Bekerja 6 hari seminggu & cuti pada hari Sabtu / Ahad - Rehat 1.5 jam - Sebarang pertukaran waktu bekerja adalah atas budi bicara Pihak Syarikat. - Kerja lebih masa (OT) hanya perlu sekiranya diberitahu oleh pihak atasan. ** Semua calon yang terpilih perlu menjalani latihan selama lima (5) hari sebagai sebahagian daripada proses pengambilan kerja. Selama tempoh ini, prestasi kerja calon akan dipantau bagi menentukan jawatan sebagai pekerja sepenuh masa bergantung kepada potensi calon. ** Keputusan mutlak dikeluarkan daripada pihak syarikat adalah muktamad.

Roles & Responsibilities

Supervising a team of retail assistants to ensure smooth operation

Responsible for the sales of your category of products ...

Roles & Responsibilities

Supervising a team of retail assistants to ensure smooth operation

Responsible for the sales of your category of products ...

Retail Manager

Occupation: Retail Manager

Job Descriptions & Requirements: ...

Responsibilities:

Able to motivate and lead the sales team.

Good sense of communication. Able to build and maintain strong relationships with sales team and customer. ...

Responsibilities:

Able to motivate and lead the sales team.

Good sense of communication. Able to build and maintain strong relationships with sales team and customer. ...

Responsibilities:

Able to motivate and lead the sales team.

Good sense of communication. Able to build and maintain strong relationships with sales team and customer. ...

Responsibilities:

Able to motivate and lead the sales team.

Good sense of communication. Able to build and maintain strong relationships with sales team and customer. ...

Description

Assist with implementation of sales plan to grow our business in Singapore.

Candidates with experience dealing with Departmental Stores, Supermarkets and running of roadshow is will be advantage. ...

Roles & Responsibilities

Responsibilities:

· Able to motivate and lead the sales team. ...

Roles & Responsibilities

Retail Manager

Occupation: Retail Manager ...

Roles & Responsibilities

Responsibilities:

· Able to motivate and lead the sales team. ...

Roles & Responsibilities

Responsibilities:

· Able to motivate and lead the sales team. ...

Roles & Responsibilities

Responsibilities:

· Able to motivate and lead the sales team. ...

We are seeking a dynamic and experienced

Retail Manager

to oversee the operations of our Indian gold and jewellery retail store. The successful candidate will be responsible for developing and implementing marketing strategies, identifying business opportunities, managing staff, and ensuring excellent customer service. Key responsibilities include promoting and selling Indian gold and Jewellery products, fostering strong customer relationships, and meeting monthly sales targets. ...

Job Highlights:

5.5 days, retail hours

$3000-$4000 basic + allowance ...

Roles & Responsibilities

Job Highlights:

5.5 days, retail hours ...

This position reports to the director, and interacts with internal stakeholders and customers. EMI'S HOUSE OF LUXE PTE LTD is committed to an employee- orientated, high performance culture which focus on empowerment, quality, continous improvement and on-going development of a superior workplace.

Job Description Individual to be involved in: 1.This role will be responsible for sales and executional engagement on the shop floor, meaning everyday deployment of activations, ensuring stock availability, overseeing promotions 2.Identify and analyze business within the market using syndicated data and account data information to capitalize on potential opportunities. 3.Ensure consistent adherence to brand guidelines and outlet standards 4.Deliver 6P goals annually (POS, Price, Persuasion, a Promotion, People & Permanent Visibility) at Account & store level. 5.Be the internal voice of the shop floor providing insights in shopper, promotion, competitor and market dynamics. 6.Be the retail partner of our business. Aligning location strategy, annual targets, innovation, and activation pipeline & customer operations lead

Requirements 1.Sales or retail experience within FMCG/luxury goods 2.Strong selling skill set and ability to influence 3.Team players with a strong collaborative approach. 4.Customer focused strategic thinker with creative flair & an eye for category insights 5.Good analytical skills - ability to work within a deadline & deliver commercial KPIs 6.In-depth understanding of retailers in a south east asia market.

This position reports to the director, and interacts with internal stakeholders and customers. EMI'S HOUSE OF LUXE PTE LTD is committed to an employee- orientated, high performance culture which focus on empowerment, quality, continous improvement and on-going development of a superior workplace.

Job Description

Individual to be involved in: 1.This role will be responsible for sales and executional engagement on the shop floor, meaning everyday deployment of activations, ensuring stock availability, overseeing promotions 2.Identify and analyze business within the market using syndicated data and account data information to capitalize on potential opportunities. 3.Ensure consistent adherence to brand guidelines and outlet standards 4.Deliver 6P goals annually (POS, Price, Persuasion, a Promotion, People & Permanent Visibility) at Account & store level. 5.Be the internal voice of the shop floor providing insights in shopper, promotion, competitor and market dynamics. 6.Be the retail partner of our business. Aligning location strategy, annual targets, innovation, and activation pipeline & customer operations lead ...

Roles & Responsibilities

This position reports to the director, and interacts with internal stakeholders and customers. EMI'S HOUSE OF LUXE PTE LTD is committed to an employee- orientated, high performance culture which focus on empowerment, quality, continous improvement and on-going development of a superior workplace.

Job Description ...

Roles & Responsibilities

This is a 6-month trainee position with opportunity for promotion to fixed employment as a full-fledged Retail Manager as part of the government's Mid-Career Pathways programme. Position is only open to those who are above 40 years old

We are a small company specialising in kimchi and banchan for sale to consumers at pop-up markets, events and as vendors within departmental stores. ...

CORE WORK ACTIVITIES Supporting Management of Spa Operations and Budgets • Assumes the responsibilities of the Spa Director in his/her absence. • Ensures all employees have the proper supplies, equipment and uniforms. • Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department. • Manages supplies and equipment inventories within budget. • Maintains cleanliness of spa and related areas and equipment. • Understands the impact of department’s operations on the overall property financial goals and objectives and managing to achieve or exceed budgeted goals. Ensuring and Delivering Exceptional Customer Service • Sets a positive example for guest relations. • Interacts with guests to obtain feedback on product quality and service levels. • Handles guest problems and complaints. • Empowers employees to provide excellent customer service. • Emphasizes guest satisfaction during all departmental meetings and focusing on continuous improvement. • Strives to improve service performance. Conducting Human Resources Activities • Solicits employee feedback, utilizing an “open door” policy and reviewing employee satisfaction results to identify and address employee problems or concerns. • Ensures employees understand expectations and parameters. • Brings issues to the attention of the department manager and Human Resources as necessary. • Observes service behaviors of employees and providing feedback to individuals. • Participates in employee progressive discipline procedures. • Participates in an on-going employee recognition program. • Reviews comment cards and guest satisfaction results with employees. • Supports a Spa orientation program for employees to receive the appropriate new hire training to successfully perform their job. • Supervises on-going training initiatives and conducting training when appropriate. • Establishes and maintains open, collaborative relationships with employees and ensuring employees do the same within the team. • Celebrates successes and publicly recognizes the contributions of team members. • Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. • Assists the Spa Director in managing the day-to-day operations of the spa as necessary.

This is a 6-month trainee position with opportunity for promotion to fixed employment as a full-fledged Retail Manager as part of the government's Mid-Career Pathways programme. Position is only open to those who are above 40 years old

We are a small company specialising in kimchi and banchan for sale to consumers at pop-up markets, events and as vendors within departmental stores.

This position aims to train you to ...