Retail sales and customer service
Strong communication and interpersonal skills
Sales negotiation and closing techniques
Product demonstration and presentation skills
Ability to build rapport and trust with customers
Target-driven and sales-oriented mindset
Upselling and cross-selling abilities
Customer needs analysis and solution selling
Basic cash handling and POS system knowledge
Inventory management and stock replenishment
Complaint handling and problem-solving skills
Time management and multitasking
Teamwork and collaboration
Adaptability and willingness to learn new products
Basic computer literacy (Microsoft Office/POS systems)
Based at our Headquarters in Seremban, Negeri Sembilan, the National Sales Manager will lead and execute our commercial growth strategy across the entire Malaysia. This dual-focus role requires a results-driven leader to secure high-volume industrial contracts for Roselle Paste, Pati (Concentrate), and Dried Calyces with food manufacturers nationwide, while simultaneously managing distributors to expand our consumer-ready Roselle Juice retail footprint across Modern Trade, General Trade, and Foodservice networks.