As a Sales Advisor at H&M, you’ll play a key role in creating an outstanding customer experience. You’ll welcome customers, guide them through your store, and support them in finding what they need while showcasing our products. Acting in line with our values, you’ll contribute to both your own success and the success of the company.
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Previous experience as a Barista or in a similar customer service role is preferred, however not required, as training will be provided in our Barista Academy.
Ability to work in a fast-paced environment while maintaining attention to detail and quality.
Excellent communication and interpersonal skills.
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Responsible for leading a store team to create and maintain the Boost Experience for our customers and employees by supervising and directing, making staffing decisions, ensuring customer satisfaction and managing the financial performance of the store.
Handling and managing the team, recruiting the right people, managing rosters and staff costs.
Ensuring efficient operations according to Standard Operating Procedures
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Sales & Customer Engagement: Proactively welcome store visitors, understand their needs, and share your passion for riding products to close sales and hit targets.
Gear & Safety Advice: Guide customers on choosing the right helmets, apparel, protective armor, and accessories based on their riding style.
Product Expertise: Perform accurate helmet sizing and explain product specifications, safety standards, materials, and features clearly.
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Thrive in a fast-paced, high-energy sales environment, working collaboratively with the team to achieve individual and company sales targets.
Leverage multiple social media platforms to generate leads, build brand awareness, and promote vehicle offerings.
Host live streaming sessions to showcase vehicles, engage with prospective customers, answer enquiries, and drive sales through interactive presentations.
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