Support the smooth day-to-day management of the retail pharmacy, including efficient operations across cashier counters and shop floor activities.
Inventory Management: Responsible for optimal retail stock management encompassing stock ordering, expiry date checks, returns and refunds, and cycle stock counts, while maintaining neat and well-merchandised product displays.
Customer Service: Deliver excellent product advisory service to customers and patients with in-depth knowledge across various product categories. This includes processing clinicians' orders for healthcare products and ensuring the accurate administration of applicable subsidies and financial assistance schemes.
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Inbound call handling for Bank's Accounts Servicing campaigns, products enquiries and helpdesk enquiries
Customer Fulfillment follow through on case handling and with customers
Ensure bank's compliance & control standards are observed and met in the execution of customers’ enquiries, transaction requests and maintaining confidentiality of Bank and customers’ information
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