Manage manufacturing and delivery of IT application change requests and enhancements internally and with SBU Engagement Manager/SMEs to ensure alignment with Business requirements and system performance expectations.
Develop technical solutions within the boundaries of the existing application and technology ecosystem.
Work closely with the Squad Lead to develop and manage deliverables, work plans, and delivery timelines.
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Promote, introduce and market a range of Tokio Marine's life-insurance products to Bank's customer (including Whole Life Plan, Endowment Plan, Medical Plan and Investment Linked Plan)
Plan and strategize sales activities and participate in roadshows/ campaigns organized by Bank/Region
Maintain regular contact with existing customers to foster closer relationship and for referrals
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Partners with HR specialists and work with business / functional unit management on the business/ functional unit’s HR related strategies and plans such as unit restructuring, organization design, manpower planning and succession planning
Proactively analyses HR related trends and metrics of the business/ functional unit in partnership with the HR specialists to develop and deliver solutions, programs and policies.
Works closely with management of the business/ functional unit & employees to assist in improving work relationships, build morale and increase productivity & retention.
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Proactively identify, acquire, and onboard new individual clients through various channels such as referrals, networking, and outreach activities.
Conduct comprehensive financial needs analysis and risk assessments to understand clients’ current financial position, future goals, and risk tolerance.
Develop and present tailored financial plans and investment strategies aligned with clients’ objectives.
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Proactively identify and acquire new customers for Personal Financing products through various channels including cold calling, referrals, and branch walk-ins.
Understand customer financial needs and recommend suitable Personal Financing solutions, including loans, credit cards, and other related products.
Conduct thorough financial assessments and explain product features, benefits, terms, and conditions clearly and accurately to customers.
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Prepare and proactively execute sales plans for prospective customers sourced from the Bank’s leads (LMS) and self-generated leads.
Actively participate and collaborate with other sales personnel at PBC/branch/region levels on sales activities and campaigns for customer acquisition and retention.
Provide investment and wealth advisory services to customers, including portfolio management support.
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Manage a retail branch that caters to all retail and commercial market segments offering a wide range of products and services in a high growth area
To engage, manage and address business requirements and financial needs of the local business communities such as SME, Corporate/Commercial, Trade associates, Government agencies, local council & committee, local social centres, schools/ learning centres and etc.
Grow customer base and elevating the local community’s perception on RHB Bank’s brand and reputation
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