Customer Service: Address customer inquiries, concerns, and issues related to orders, deliveries, and products.
Return & Refund Case Management: Manage return and refund cases from marketplaces (Shopee & Tiktok). Communicate with buyers and investigate all returned parcels. Make a decision for each case that leads to a win-win situation and minimizes the negative impacts.
Account Management: Independently manage and maintain stores across various e-commerce marketplaces. Ensure products listings, pricing, promotions, and store information are accurate and up to date. Monitor store performance and support daily operational activities.
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Customer Service: Address customer inquiries, concerns, and issues related to orders, deliveries, and products.
Return & Refund Case Management: Manage return and refund cases from marketplaces (Shopee & Tiktok). Communicate with buyers and investigate all returned parcels. Make a decision for each case that leads to a win-win situation and minimizes the negative impacts.
Account Management: Independently manage and maintain stores across various e-commerce marketplaces. Ensure products listings, pricing, promotions, and store information are accurate and up to date. Monitor store performance and support daily operational activities.
...
Customer Service: Address customer inquiries, concerns, and issues related to orders, deliveries, and products.
Return & Refund Case Management: Manage return and refund cases from marketplaces (Shopee & Tiktok). Communicate with buyers and investigate all returned parcels. Make a decision for each case that leads to a win-win situation and minimizes the negative impacts.
Account Management: Independently manage and maintain stores across various e-commerce marketplaces. Ensure products listings, pricing, promotions, and store information are accurate and up to date. Monitor store performance and support daily operational activities.
...
Customer Service: Address customer inquiries, concerns, and issues related to orders, deliveries, and products.
Return & Refund Case Management: Manage return and refund cases from marketplaces (Shopee & Tiktok). Communicate with buyers and investigate all returned parcels. Make a decision for each case that leads to a win-win situation and minimizes the negative impacts.
Account Management: Independently manage and maintain stores across various e-commerce marketplaces. Ensure products listings, pricing, promotions, and store information are accurate and up to date. Monitor store performance and support daily operational activities.
...
Who Are We?Innovation Organization is an outsourced Sales & Marketing company. We help our clients increase brand awareness, grow revenue, and provide a one-stop customer experience.
Who Are We Looking For?We’re not just looking for salespeople. We’re looking for individuals with an open mindset who are eager to learn, grow, and develop themselves personally and professionally.
What You’ll Gain: Personal development opportunities Improve communication & people skills Team-building environment Daily face-to-face interactions Performance-based progression Overseas travel opportunities for learning & exposure Fun and supportive team culture
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