Act as the liaison between information technology and business for the development and implementation of new systems and enhancement of existing systems
Evaluate new applications and identify systems requirements
Evaluate new information technology developments and evolving business requirements and recommend appropriate systems alternatives and / or enhancements...
Policy & Governance: Support the implementation and maintenance of the Operational Risk and TPRM governance frameworks to ensure robust policy compliance.
Risk Oversight: Review, challenge, and report on the organization’s operational risk profile, ensuring alignment with third-party risk appetite.
Incident Monitoring: Monitor material incidents, key risk indicators (KRIs), and control weaknesses to proactively mitigate emerging operational and vendor risks....
Review claims documentation, policy coverage, medical evidence, and loss details to determine claim validity, liability, and entitlement in accordance with Company guidelines and delegated authority.
Assess, review, investigate, approve and process Major Claims (Death and Critical Illness) accurately and timely, applying sound technical judgment and appropriate risk controls.
Utilize digital claims systems, workflow tools, and data dashboards to manage claim assessments, monitor turnaround time and ensure adherence to service level and quality benchmarks....
Deliverable 1: Team unity and effectiveness: Building a strong team that works together effectively to achieve common goals.
Deliverable 2: Communication and tracking – This role must ensure all key stakeholders are engaged at the correct time and are kept informed of the status of connectivity cease activities.
Deliverable 3: Effective task management – Ensuring all connectivity cease tasks are completed on time or referred to responsible areas....
Partner with Product Owners, Architects, and cross-functional teams to design, build, and deliver high-quality software solutions.
Design, develop, test, and deploy software using technologies such as React, Angular, Java, JavaScript, AWS, Docker, Kubernetes, Jenkins, Terraform, Git, PostgreSQL, Maven, Gradle, and related tools.
Write clean, efficient, and reliable code that meets performance, security, and quality standards....
Lead the team to perform review and consolidate submissions from local business units for various external and internal reporting requirements including IFRS, EV, HKRBC, LCSM, HKFRS, Bermuda and management reporting.
Ensure all required financial reporting and analysis are provided to Group Office timely, accurately, without compromising on the quality and in accordance to AIA Group accounting policies and its related regulations.
Review the analytical review prepared by Specialist / Lead Specialist / Peer on financial reporting deliverables submitted by local business units....
Development, standardization, and management of the overall Malaysia construction program to ensure that projects are delivered the same way every time (drive for standardization that reduces cycle time and cost)
Assist in the development of project tools, processes, & procedures that ensure the “perfect project” is launched every time (execute, refine, repeat)
Assist the Delivery function to define and develop key business engagement process that enables the leadership team to make quicker decisions (present things in a way so that all leadership has to say is “yes”)...
Independently assess complex claims by applying strong technical judgment, policy interpretation, and medical understanding to ensure fair and accurate claim outcomes.
Leverage digital tools, rules engines, and available automation outputs to enhance assessment efficiency, while exercising human judgment for cases requiring interpretation, exceptions, or escalation.
Analyze medical reports, invoices, and supporting documentation to validate claim eligibility, identify inconsistencies, and determine appropriate claim decisions in line with policy terms and exclusions....
5-7 years of validated experience in managing, provisioning, and implementing network and network security technologies in a large globally diverse environment
Expert-level hands-on configuration of networking equipment, management tools and network analyzers
Ability to write detailed methods of procedure and maintain documentation including the creation of Visio/Lucid Charts diagrams...