Access Network Deployment & Integration:• Configure, commission, and maintain OLT platforms (GPON, XGS-PON, NG-PON2) and Optical Network Terminals/Units (ONT/ONU).• Design, deploy, and integrate indoor/outdoor 4G LTE and 5G NR Small Cells, Distributed Antenna Systems (DAS), and micro-cell nodes.
Network Transport & Backhaul• Provision and troubleshoot mobile backhaul/fronthaul transport links connecting Small Cells to the Mobile Core (EPC/5GC).• Manage Layer 2 switching, Layer 3 routing protocols (BGP, OSPF, ISIS), VLAN tagging (QinQ), and MPLS/Segment Routing implementations across access nodes.
Performance Optimization & Operations:• Conduct RF and optical link budget calculations, optical time-domain reflectometry (OTDR) trace analysis, and power level tuning.• Monitor Key Performance Indicators (KPIs) including throughput, latency, jitter, frame loss, and handover success rates.• Serve as Level 3 escalation support for chronic network outages, optical degradation, and RF interference issues.
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• Provide technical support and troubleshooting for hardware, software, networking, and system-related issues.• Install, configure, test, and maintain IT and surveillance solutions.• Perform on-site and remote support for customers.• Diagnose and resolve technical problems efficiently.• Conduct preventive maintenance and system health checks.• Prepare technical reports, documentation, and service records.• Coordinate with vendors and internal teams to resolve complex technical issues.• Assist in project implementation, commissioning, and customer training.• Other duties assigned by superior.