Bachelor’s Degree and/or Master’s Degree in Information Technology, Computer Science or other relevant education.
0-2 years of experience as an SAP Consultant or IT Business Analyst in SAP ERP modules like SAP SD (Sales and Distribution) or SAP CS (Customer Service) including custom interfaces and system integrations.
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Bachelor’s Degree and/or Master’s Degree in Information Technology, Computer Science or other relevant education.
0-2 years of experience as an SAP Consultant or IT Business Analyst in SAP ERP modules like SAP SD (Sales and Distribution) or SAP CS (Customer Service) including custom interfaces and system integrations.
High level know how working with software development tools (i.e., Atlassian stack, JIRA, Confluence).
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Develop and execute annual brand plans, strategic initiatives, and tactical programs for the assigned Cardiovascular portfolio, driving brand growth and market share through customer-centric marketing strategies and omnichannel engagement
Identify opportunities for portfolio expansion, lifecycle management, and new indication launches, ensuring alignment with Novartis strategic priorities and DKSH business objectives
Monitor and analyze brand performance, competitive dynamics, and market developments to recommend and implement timely strategic actions
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Secures that every request is being logged and maintained in a case management tool to track volumes and Service Level Agreements (SLAs).
Works per guidelines and instructions to meet set SLAs and quality targets.
Maintain reminders and notifications to the Center of Expertise Unit HR, Employees, or Managers as specified in the working instructions – strong follow-up practice is important.
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Business Advisory & Data Quality Consulting: Partner closely with data creators, stewards, consumers, and IT teams to establish data quality dimensions, rules, and indicators that ensure our data remains usable, timely, robust, and compliant
Framework & Policy Design: Design and maintain policies, methodologies, guidelines, and metrics for data quality, profiling, and cleansing
Rule Definition & Profiling: Collaborate with business stakeholders to identify critical data attributes, profile datasets, analyze requirements, and translate business logic into automated data quality rules
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SLA & KPI Tracking: Monitor and evaluate the day-to-day performance of our key service provider managing the learning administration, ensuring strict adherence to agreed Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).
Performance Reviews: Conduct regular operational reviews with the vendor to identify bottlenecks, optimize workflows, and drive continuous service improvement.
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• Design, develop, implement, and maintain business applications and digital solutions using SharePoint Online, Microsoft Power Platform, Microsoft Dataverse, Microsoft 365, and related technologies.
• Build, develop, and maintain AI-powered applications, AI agents, copilots, chatbots, and automation solutions using Microsoft Copilot Studio, Claude, OpenAI, Gemini, and other company-approved AI tools.
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Engage business users, clients and internal stakeholders to gather, analyse, validate and document business requirements, objectives, workflows and pain points.
Conduct requirement workshops, interviews and discussions to understand current processes, identify gaps and define improvement opportunities.
Translate business needs into clear functional requirements, non-functional requirements, user stories, use cases, process flows and acceptance criteria.
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Design, develop, test, deploy and maintain full-stack web applications that are scalable, secure, reliable and aligned with approved business requirements.
Build responsive, user-friendly and accessible front-end interfaces using modern web technologies and frameworks such as React.js, Angular, Vue.js, JavaScript, TypeScript, HTML5 and CSS3.
Develop robust back-end services, APIs and microservices using suitable technologies such as Node.js, Java, Python or equivalent frameworks.
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Lead the design, configuration, and support of SAP FI/CO and R2R processes, including general ledger, accounts payable, accounts receivable, asset accounting, closing activities, and financial reporting.
Customize R2R flows to align with unique business requirements and ensure compliance with industry standards and regulatory requirements.
Analyze current Record-to-Report processes, identify pain points, and propose standardization or automation opportunities.
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