Be a World Class Barista (& Tearista!) serving our amazing customers. You bring the passion, we provide the training, and you share the best specialty coffee & tea with the customer.
Guide customers through their coffee & tea experience from beginning to end providing exceptional customer service.
Serve a full range of products from our famous beverages to delicious food and beautiful merchandise....
Prepare & serve beverages in accordance with Luckin Coffee's recipes, standards and presentation guidelines.
Uphold strict hygiene and cleanliness standards throughout the store, ensuring all areas, tools, and equipment are sanitised and well-maintained at all times.
Provide friendly and professional customer assistance, addressing any issues calmly and courteously....
We are looking for a Software Engineer / Senior Software Engineer to join our team for the development of our next-generation POS+ platform. The ideal candidate should have hands-on experience in POS systems, retail solutions, Windows application development, and modern .NET technologies. The role involves designing, developing, and maintaining POS applications, integrating with various retail hardware devices, and building scalable synchronization mechanisms between offline and online.
Design, develop, and maintain POS+ applications using modern .NET technologies.
Develop Windows desktop applications using WPF....
Keep coffee machines and outlet equipment running safely and reliably by installing and setting up equipment at new outlets, carrying out scheduled preventive maintenance and routine servicing, and responding to breakdowns and ad hoc repair requests at existing stores.
We are looking for a Tech Support Lead to take the next step from being a strong individual contributor into leading day-to-day technical support. This is a hands-on role, not a management position: you are not a developer, but you can read code, trace it through a system, identify the root cause of a bug, and make a simple, low-risk fix yourself when appropriate. For anything beyond a simple fix, you partner closely with the development team to drive issues to a permanent resolution. You are comfortable using AI-assisted tools to speed up investigation, debugging, and documentation. Alongside the technical work, you act as the point person for your support team, guiding less experienced teammates and helping raise the overall standard of how issues get investigated and closed.