Manage end-to-end sales administration from booking to sales conversion, including e-SPA signing and stamping, issuance of letters and reminders, sales cancellation/termination, billing issuance, and monitoring of payment collections.
Prepare, consolidate, and analyze daily, weekly, and monthly sales reports, monitoring sales trends, churn rates, and performance metrics to support business decisions.
Serve as the primary customer contact point, developing and maintaining strong relationships with customers and business vendors to deliver a positive and consistent customer experience