Serve as the primary point of contact for assigned key accounts, building and maintaining strong, long-term client relationships that drive customer satisfaction and retention
Conduct regular business reviews to monitor account performance and proactively identify and pursue opportunities for growth
Lead, coach, and provide strategic guidance to the General Trade (GT) sales team, monitoring performance and motivating team members to consistently meet or exceed sales targets
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Business Development: Proactively identify and secure new business opportunities through prospecting, cold calling, and direct engagement with retail shops and distributors, converting leads into long-term clients.
Sales Performance: Drive revenue growth by targeting key market segments within the assigned territory, consistently meeting and exceeding sales targets.
Distributor & Dealer Management: Lead, coach, and manage distributor sales teams, ensuring full compliance with the Company’s sales policies, processes, and brand strategies.
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Support the commercial team in managing customer enquiries, quotations, orders, and follow-up activities, ensuring timely and accurate responses throughout the sales cycle
Act as the key liaison between customers and cross-functional teams including Customer Service, Regulatory Affairs, Supply Chain, Warehouse, Logistics, Finance, and Principals to enable smooth and efficient order execution
Prepare quotations, specifications, Certificates of Analysis (COA), Safety Data Sheets (SDS), Halal documentation, regulatory documents, and commercial documentation to support sales activities
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Assist in managing the Account Payable (AP) process, including supplier invoice processing, payment processing and maintenance of related transaction records.
Review invoices, claims and supporting documents to ensure accuracy and compliance with company procedures.
Assist in preparing payment schedules and ensuring timely payments to suppliers within the stipulated timeframe.
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Provide high-quality technical consultations to veterinarians, leveraging in-depth product knowledge to enhance brand presence and drive professional endorsement.
Maintain relationships with customers, address inquiries, resolve issues, and drive repeat sales.
Prepare and implement sales action plans (e.g. plan sales routes, make regular calls/visits, etc.) to achieve sales targets for assigned businesses/territories.
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Serve as the primary customer contact point, developing and maintaining strong relationships with customers and business vendors to deliver a positive and consistent customer experience
Support the sales team in managing and coordinating sales activities, including lead generation, customer follow-up, and sales reporting, to ensure pipeline visibility and timely execution
Ensure all sales-related documentation, including contracts and proposals, is accurate, complete, and maintained up to date at all times
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To provide back-end administration support for operation and sales & marketing team.
To liaise with respective customers on stock availability and order fulfilment; to reschedule of order loading by inventory available, planning schedule and transportation availability.
Confirm with orders, including customer's information and payment details.
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We are looking for a motivated and results-driven Assistant Sales Manager to support our sales team in achieving ambitious targets. The ideal candidate has at least 4 years of experience in sales, strong leadership abilities, and a passion for driving business growth. Join us in Petaling Jaya, Malaysia, and be part of a dynamic office environment!
Location: Petaling Jaya, Malaysia Work Mode: Work from Office Role: Assistant Sales Manager
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We are looking for a motivated and results-driven Assistant Sales Manager to support our sales team in achieving ambitious targets. The ideal candidate has at least 4 years of experience in sales, strong leadership abilities, and a passion for driving business growth. Join us in Petaling Jaya, Malaysia, and be part of a dynamic office environment!
Location: Petaling Jaya, Malaysia Work Mode: Work from Office Role: Assistant Sales Manager
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