Workforce Scheduling: Strategize and manage daily manpower schedules for both inbound and outbound inspectors across all channels (BST, NCD Corp, B2B, and Website) to ensure 100% operational coverage.
Lead Management: Promptly assign new leads to the appropriate inspectors and monitor real-time progress to meet strict turnaround time (TAT) and Service Level Agreements (SLA).
Capacity Optimization: Constantly review operational capacity for both low and high-volume retail periods, ensuring completion times are optimized (averaging 20–35 mins per case based on capacity).
...
Workforce Scheduling: Strategize and manage daily manpower schedules for both inbound and outbound inspectors across all channels (BST, NCD Corp, B2B, and Website) to ensure 100% operational coverage.
Lead Management: Promptly assign new leads to the appropriate inspectors and monitor real-time progress to meet strict turnaround time (TAT) and Service Level Agreements (SLA).
Capacity Optimization: Constantly review operational capacity for both low and high-volume retail periods, ensuring completion times are optimized (averaging 20–35 mins per case based on capacity).
...
Identify and pursue new sales opportunities within the hardware metal trading industry, focusing on expanding the customer base and market share for PHH Metal 1 Sdn Bhd.
Develop and maintain strong relationships with existing and potential clients through regular communication, meetings, and presentations, ensuring customer satisfaction and loyalty.
Conduct market analysis to identify trends, competitor activities, and customer needs, providing insights to the sales manager for strategic decision-making and business development.
...
Lead Generation & Prospecting: Identify and target potential franchise partners, including interior design firms, contractors, and entrepreneurs, who align with the IPO brand vision.
Pitching & Presentation: Present the IPO franchise business model, highlighting the competitive advantages of our carpentry services and the operational efficiency of the Sunpina software.
Pipeline Management: Manage the full recruitment life cycle from initial contact and discovery calls to contract negotiation and final signing.
...
Identify and pursue new sales opportunities within the hardware metal trading industry, focusing on expanding the customer base and market share for PHH Metal 1 Sdn Bhd.
Develop and maintain strong relationships with existing and potential clients through regular communication, meetings, and presentations, ensuring customer satisfaction and loyalty.
Conduct market analysis to identify trends, competitor activities, and customer needs, providing insights to the sales manager for strategic decision-making and business development.
...
Identify and pursue new sales opportunities within the hardware metal trading industry, focusing on expanding the customer base and market share for PHH Metal 1 Sdn Bhd.
Develop and maintain strong relationships with existing and potential clients through regular communication, meetings, and presentations, ensuring customer satisfaction and loyalty.
Conduct market analysis to identify trends, competitor activities, and customer needs, providing insights to the sales manager for strategic decision-making and business development.
...
Lead Generation & Prospecting: Identify and target potential franchise partners, including interior design firms, contractors, and entrepreneurs, who align with the IPO brand vision.
Pitching & Presentation: Present the IPO franchise business model, highlighting the competitive advantages of our carpentry services and the operational efficiency of the Sunpina software.
Pipeline Management: Manage the full recruitment life cycle from initial contact and discovery calls to contract negotiation and final signing.
...