Manage all matters pertaining to agency sales and recruitment performance, while also driving business development initiatives for the agency force and overseeing the operations of 28 branches.
To ensure the Sales function meets all internal and external governance and regulatory requirements and have in place a robust first line of defense that demonstrates effective controls and best practice.
Manage and coordinate the end-to-end onboarding process for merchants, dealers, and service providers, ensuring all required documentation and compliance requirements are fulfilled.
To ensure the Sales function meets all internal and external governance and regulatory requirements and have in place a robust first line of defense that demonstrates effective controls and best practice.
Payment Collection & Billing: Manage the end-to-end billing cycle, including issuing invoices to customers for projects based on predefined milestones and following up on due payments.
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.