Serve as the primary customer contact point, developing and maintaining strong relationships with customers and business vendors to deliver a positive and consistent customer experience
Support the sales team in managing and coordinating sales activities, including lead generation, customer follow-up, and sales reporting, to ensure pipeline visibility and timely execution
Ensure all sales-related documentation, including contracts and proposals, is accurate, complete, and maintained up to date at all times
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Identify new sales opportunities across assigned territories and develop competitive strategies and tactical plans, including bundled offers and customized proposals, to strengthen market position
Gather market intelligence and contribute to Strengths, Weaknesses, Opportunities, and Threats (SWOT) analysis by tracking competitor activities, food trends, and relevant industry developments
Build and maintain strong relationships with key external stakeholders including Executive Chefs, Pastry Chefs, Food and Beverage (F&B) Managers, and Research and Development (R&D) Managers to drive brand loyalty and business sustainability
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Provide high-quality technical consultations to veterinarians, leveraging in-depth product knowledge to enhance brand presence and drive professional endorsement.
Maintain relationships with customers, address inquiries, resolve issues, and drive repeat sales.
Prepare and implement sales action plans (e.g. plan sales routes, make regular calls/visits, etc.) to achieve sales targets for assigned businesses/territories.
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