Work with Technical Analysts or Process Leads to discuss and recommend solutions to improve processes, systems, and products.
Gathering and analyzing data, documenting requirements
Liaise between business stakeholders and technical teams to ensure successful implementation, User Acceptance Testing (UAT), System Integration Testing (SIT) and regression testing.
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Pricing & Procurement• Manage air freight pricing including spot quotations, tariff rates, and contract pricing• Lead airline rate procurement to ensure competitive and market-aligned pricing• Negotiate rates, space allocations, and capacity commitments with airlines, GSAs, and partners• Optimise pricing structures to maximise profitability and margins
Business Development, Commercial Support & RFQ Management• Identify and develop new business opportunities through analysis of market freight data and pricing strategies• Drive customer acquisition through proactive and competitive pricing solutions• Lead and support RFQs, tenders, and bidding processes for both new and existing accounts• Work closely with Sales teams to strengthen pricing strategies and improve win rates• Deliver timely pricing support aligned with customer and business requirements
Market Intelligence & Analysis• Monitor market trends, rate movements, and competitor pricing• Identify opportunities to improve pricing competitiveness• Maintain visibility of airline costs, routes, and capacity conditions
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