Handle end-to-end sea freight operations for both import and export shipments.
Coordinate with customers, overseas agents, shipping lines, hauliers, warehouses, customs brokers, and other service providers to ensure smooth shipment execution.
Arrange shipment bookings, container movement, delivery orders, and transportation schedules....
Assist in the creation and execution of social media content across platforms like Facebook, Instagram, and TikTok to increase brand awareness and engagement.
Create compelling and relevant content, including graphics, videos, and written copy, for social media posts, advertisements, and website updates, aligning with GFB Food's brand voice.
Support the planning and execution of paid advertising campaigns on platforms such as Facebook Ads, monitoring performance and providing insights for optimization....
Social Media
Content Creation
AI Marketing
TikTok Shop
Facebook Ads
KOC Collaboration
KOL Collaboration
Marketing Research
Marketing Analytics
F&B Product Marketing
Social Media Strategy
Content Creation
Community Management
Paid Social Advertising
SEO/SEM
Analytics Reporting
Brand Management
Copywriting
Campaign Management
Customer Engagement
Market Research
Adaptability
To monitor + report on operational performance of carriers + other vendors as well as ensuring strong data quality for timely + accurate customer reporting.
To review any routing changes, collaborating with the CCL + service providers, re-arranging KN services if necessary.
To validate + follow up with carriers on arrival notices + carrier invoices ensuring timely delivery order (DO) receipts....
To support collaboration between customer care locations (CCL), sales as well as system + processes to deliver a great customer experience, supporting the development of new + existing customer targets.
To ensure supplier relationships are created + pro-actively managed, ensuring delivery to service level agreements (SLA) + global partnership rules (GPR).
To conduct regular anytime conversations with all direct reports to discuss + ensure traction on delivering performance + development goals....
To own, monitor + drive all sales activities for (i.e. prepare quotation) customers within your control, ensuring prospects are identified, qualified + nurtured through the sales pipeline so as to close profitable + sustainable customer deals.
To align your sales efforts with Customer Care Location (CCL) Managers, Pricing + Sea Logistics Business Development teams, including pricing decisions.
To monitor competition by gathering current marketplace information on pricing + products....
To monitor + report on operational performance of carriers + other vendors as well as ensuring strong data quality for timely + accurate customer reporting.
To review any routing changes, collaborating with the CCL + service providers, re-arranging KN services if necessary.
To validate + follow up with carriers on arrival notices + carrier invoices ensuring timely delivery order (DO) receipts....
To support collaboration between customer care locations (CCL), sales as well as system + processes to deliver a great customer experience, supporting the development of new + existing customer targets.
To ensure supplier relationships are created + pro-actively managed, ensuring delivery to service level agreements (SLA) + global partnership rules (GPR).
To conduct regular anytime conversations with all direct reports to discuss + ensure traction on delivering performance + development goals....
To monitor + report on operational performance of carriers + other vendors as well as ensuring strong data quality for timely + accurate customer reporting.
To review any routing changes, collaborating with the CCL + service providers, re-arranging KN services if necessary.
To validate + follow up with carriers on arrival notices + carrier invoices ensuring timely delivery order (DO) receipts....