Handle full spectrum of human resource functions including arrangement for the employee onboard and offboarding process and handle employee relation matters.
Planning, executing, & coordinating training to ensure employees are equipped with the necessary skills & knowledge to meet the business needs.
Create and execute learning strategies and programs.
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Bachelor’s degree in Business Administration, Management, Hospitality, Facilities Management, Estate Management, Social Sciences, or any related field.
Minimum 5 years of relevant experience in residential operations, accommodation management, student services, hospitality, customer service, facilities administration, or related operational functions.
Experience in room allocation, occupancy monitoring, accommodation records, customer enquiries, complaints handling, service coordination, or operational reporting will be an added advantage.
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Timetable Development & Coordination: Develop, coordinate, and maintain course scheduling, ensuring optimal allocation of classrooms, facilities, and resources.
Scheduling Optimisation & Conflict Resolution: Identify and resolve timetable clashes, accommodate special cases (e.g., probation students, mobility programmes), and ensure minimal disruption to academic delivery.
Stakeholder Engagement: Liaise with academic departments and relevant units to gather requirements, validate schedules, and ensure alignment with academic needs.
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Maintain the security of confidential personnel records.
Carry out new staff on boarding process (Eg: Orientation, explain the company policies), gather payroll data like bank accounts to Admin & HR Executive;
Process employee fingerprinting database and perform data entry;
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Maintain the security of confidential personnel records.
Carry out new staff on boarding process (Eg: Orientation, explain the company policies), gather payroll data like bank accounts to Admin & HR Executive;
Process employee fingerprinting database and perform data entry;
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