Commercial and Financial Management: Lead commercial oversight across multiple projects or a major campus, ensuring alignment with budget, forecast, and financial targets. Establish and maintain robust cost control processes, including budgeting, commitments, expenditures, and forecasting.
Contract & Commercial Governance: Oversee all contractual and commercial activities across project lifecycles, including procurement, contract administration, variations, and close-out. Evaluate contractual risks and obligations, ensuring compliant, commercially sound outcomes that protect the business and drive value.
Process Improvement & Delivery Excellence: Drive continuous improvement in commercial processes, tools, and reporting. Identify inefficiencies and implement practical enhancements in collaboration with project delivery, legal, and functional stakeholders to improve consistency and performance.
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Commercial and Financial Management: Lead commercial oversight across multiple projects or a major campus, ensuring alignment with budget, forecast, and financial targets. Establish and maintain robust cost control processes, including budgeting, commitments, expenditures, and forecasting.
Contract & Commercial Governance: Oversee all contractual and commercial activities across project lifecycles, including procurement, contract administration, variations, and close-out. Evaluate contractual risks and obligations, ensuring compliant, commercially sound outcomes that protect the business and drive value.
Process Improvement & Delivery Excellence: Drive continuous improvement in commercial processes, tools, and reporting. Identify inefficiencies and implement practical enhancements in collaboration with project delivery, legal, and functional stakeholders to improve consistency and performance.
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The Senior Service Design & Transition Manager is responsible for ensuring new and enhanced services are designed, transitioned, and governed effectively across the EMAP region.
What We’re Looking For:
Experian is a global data and technology company, powering opportunities for people and businesses around the world. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more. Experian invests in people and new advanced technologies to unlock the power of data. We have an amazing team of 25,200 people in 32 countries.
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Lead the design, review, and governance of service models, support frameworks, SLAs, OLAs, and operational service commitments.
Partner with Commercial, Sales, Product, Service Operations, and Client teams to develop service solutions that meet customer requirements while remaining operationally supportable.
Support strategic bids, RFPs, client opportunities, and service proposals through service design, supportability assessment, and service management expertise.
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Lead the design, review, and governance of service models, support frameworks, SLAs, OLAs, and operational service commitments.
Partner with Commercial, Sales, Product, Service Operations, and Client teams to develop service solutions that meet customer requirements while remaining operationally supportable.
Support strategic bids, RFPs, client opportunities, and service proposals through service design, supportability assessment, and service management expertise.
...