Work independently and execute assigned tasks/projects at customer sites in a timely manner.
Collaborate with internal application and operations teams to resolve on-site application-related issues, ensuring customer satisfaction.
Coordinate and manage site preparation for new equipment delivery, including site readiness, tool installation, site acceptance testing (SAT), and post-service support.
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Equipment / Thermal Head Design and Development – Develop and build prototypes and run tests to measure their level of function.
Provide Costing – Calculate cost estimates for final product designs and release reports to supervisors, incorporating costs of labor, delivery, and overhead.
Responsible for system/product specification and buyoff – Record and evaluate testing data, altering designs as necessary to ensure safety, material, performance, and efficiency standards.
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Developing and implementing comprehensive quality control systems and procedures to ensure compliance with industry standards and internal quality targets
Leading a team of quality assurance professionals to monitor production processes, analyse data and identify areas for improvement
Collaborating with cross-functional teams to address quality-related issues and drive continuous improvement initiatives
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