Supporting new company incorporations: collecting and checking client documents (IC/passport copies, director and shareholder details, proposed company names), preparing forms, and tracking each case until the company is registered
Utilizing concierge service with efficiency for targeted scope of requests with strong focus on operational excellence and delivery to meet high volume demands
Demonstrate strong technical expertise in tax compliance reporting, including the preparation and review of tax filings, and draft high-quality tax advisory deliverables. Utilize tax software proficiently to prepare, process, and review tax returns.
As our new Associate Customer Sales and Support Center (CSSC) Application Engineer, Commercial Building Services, you'll be providing technical quotations, product sizing guidance, and application support across multiple customer channels that ensure our customers receive accurate, timely solutions for their water technology needs.
Provide technical assistance to customers on product sizing, applications, system solutions, accessories, installations, and pricing via phone, email, chat, and digital channels
Demonstrate strong technical expertise in tax compliance reporting, including the preparation and review of tax filings, and draft high-quality tax advisory deliverables. Utilize tax software proficiently to prepare, process, and review tax returns.
Process customer and internal requests promptly within SLA while adhering to approved SOPs, maintaining quality standards, and delivering accurate, timely, customer-focused service.
Manage customer service experience by creating a supportive customer satisfaction work environment e.g. welcome, greet and direct customers, offer refreshment
Manage local / CO teams and operations and drive operational efficiencies and continuous improvement by implementing organizational structures and processes locally