Work closely with the Residence Manager and provide courteous services to guests. Respond efficiently and tactfully to guests’ complaints, requests and inquiries
Sales & Pipeline Growth: Drive sales and pipeline growth for an assigned portfolio of accounts and the broader Singapore market, building strong internal relationships with Singapore MCU leadership, LSM ISG delivery heads and other core stakeholders.
Incident & Support Management: Oversee the BaaS helpdesk and the end-to-end incident management lifecycle, including defining escalation paths, triaging critical system tickets, and leading post-mortem reviews for major outages.
JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Build and nurture relationships with enterprise clients, understanding their business priorities and helping shape a services roadmap that supports them
Strategize and Plan: Establish Finance vision, strategy and operating model that are customer-centric and digital enabled to support enterprise aspirations and goals, qualify the case for change and design the transformation journey roadmap
Represent BullionStar in Every Interaction - You’ll be the primary point of contact for customers across emails and phone calls. Every response you send represents BullionStar, and you’ll treat it that way. Accuracy comes first – in a business where transactions involve significant sums, wrong information erodes trust fast. You’ll develop deep product knowledge so you can answer with authority rather than reading from a script.