Provide Level 2 support for production applications in the financial domain, including incident analysis, troubleshooting, and resolution within agreed SLAs.
Perform duty and/or shift duty roster to manage Data Centre operations, maintenance, troubleshooting, project rollout, and facilities related matters. This includes maintain and repair of infrastructure systems and all critical facilities equipment including the monitoring of BMS System.
Manage and supervise M&E technicians in the daily operation, troubleshooting and maintenance of building systems, ensuring smooth and reliable building services.
Strong technical analytical and engineering competencies with hands-on experience in managing routers, switches and firewalls, Identity related technologies and WAN Transport. Up-to-date hands-on experience on technology products and platforms from Cisco, including Wireless, DNAC and APIC/ACI, Prime Infra, and Fortinet, Checkpoint and Palo Alto, VMware NSX-T and F5.