Respond promptly and professionally to customer inquiries regarding product issues, warranty claims, and service requests via phone, email, and in-person.
A customer service representative who supports the day-to-day business operations of the retail store in meeting sales target/KPIs in line with business objectives.
Operations & Floor ManagementOversee day-to-day store operations.Ensure smooth service flow, especially during peak periodsCoordinate effectively between kitchen and service staff.