300+ Service Desk Analyst Jobs - August 2026 - Urgent Hiring
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"service desk analyst"
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Technical Support Executive
MYR2,500 - MYR3,500 Per Month
Fresh Graduates
- Provide technical support and solutions by guiding customer step-by-step via phone, email, or on-site assistance.
- Handle warranty claims by coordinating repairs, replacements, and warranty documentation.
- Serve as the initial point of contact for all technical related concerns from clients or other employees. ...
Be an early applicant!
Posted
23 minutes ago
Chat Available
Finance Service Desk Analyst
MYR4,000 - MYR5,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- To provide Level 1 support to users and registered vendors on finance-related processes, including invoice verification, staff travel and claims, limit of authority (LOA) compliance, and vendor/customer master data management. The support aims to address inquiries and resolve issues at first contact, with timely escalation to relevant Level 2 support teams as required.
Posted
a day ago
MYR4,000 - MYR7,000 Per Month
- Provide system support and to maintain POS system, e-commerce, In-House and third-party developed Applications.
- Provide PC support and maintenance, including printer installation with desktop software applications installation.
- Assist with managing projects, ensuring they are completed on time, meet user requirement and within budget ...
Posted
2 days ago
Chat Available
MYR2,000 - MYR2,400 Per Month
Cheras (Kuala Lumpur), WP Kuala Lumpur
Near Train Station
- Provide technical assistance via phone, email, remote access, or onsite.
- Troubleshoot hardware, software, printer, and network issues.
- Support Windows OS, Microsoft Office, email, and basic applications. ...
Be an early applicant!
Posted
3 days ago
Undisclosed
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Provide technical support to users at all levels for hardware, software, network, and application issues.
- Monitor and maintain IT infrastructure, including servers, storage, network equipment, and end-user devices.
- Manage user accounts, access rights, and system security in compliance with company policies. ...
Be an early applicant!
Posted
14 days ago
Chat Available
Technical Support Representative
MYR3,500 - MYR5,500 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Multi-Channel Customer Support:Communicate with global customers viaemail, online chat, and phone calls to deliver technical assistance, resolve inquiries, and maintain a positive corporate brand image.
- Consultation & Troubleshooting: Assist customers with product recommendations, feature consultations, and hardware/software setup. Perform diagnostics to isolate and resolve networking, hardware, and connectivity issues.
- Issue Escalation & Collaboration: Collect and organize customer feedback, requests, and complaints. Coordinate directly with internal product, QA, and engineering departments to resolve complex technical issues and track product bugs. ...
Posted
2 days ago
Chat Available
Undisclosed
- Provide daily IT support for hardware, software, and basic network issues.
- Install, configure, and maintain PCs, printers, and office IT equipment.
- Perform routine system checks, updates, and basic troubleshooting. ...
Posted
12 days ago
Undisclosed
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Provide day-to-day system supportMonitor and support live production systems to ensure platform availability, stability, and performance.
- Incident triage and resolutionInvestigate alerts, errors, and user-reported issues, perform initial diagnosis, and resolve or escalate issues appropriately based on impact and severity.
- Support platform users and partnersAssist internal teams and external partners with system-related issues such as configuration errors, access problems, data discrepancies, and operational questions. ...
Be an early applicant!
Posted
21 days ago
Chat Available
MYR2,500 - MYR3,000 Per Month
Near Train Station
- Assist to perform monthly Retails System integration
- Resolving daily technical troubleshooting in responding to ticket system raised and ensuring daily operation all Outlets POS System operation.
- Provide assistant to IT Executive (POS Retails System Pos System) as and when required. ...
Posted
19 days ago
Technical Support Executive
MYR3,000 - MYR4,000 Per Month
Fresh Graduates
Near Train Station
- Handling customer technical support cases through onsite, phone & email submission.
- To provide technical support, resolve queries and train end users.
- To perform weekly & monthly maintenance for customers equipments. ...
Posted
4 days ago
Chat Available
MYR2,300 - MYR2,500 Per Month
- Provide technical support and troubleshooting for hardware, software, and network issues across office and retail outlets.
- Install, configure, and maintain IT hardware and software, including POS systems, printers, scanners, and other retail technologies.
- Collaborate with vendors and internal teams to resolve technical issues and escalate complex problems when necessary. ...
Posted
a month ago
Automotive Technical Support Executive
MYR4,060 - MYR5,530 Per Month
Fresh Graduates
Near Train Station
- The overall goal of this position is to provide timely and accurate automotive technical support to customers, suppliers and other teammates
- Trial fitment and evaluation for newly developed products
- Diagnose and troubleshoot parts claim and produce necessary reports with clear technical explanation ...
Posted
9 days ago
Chat Available
MYR3,500 - MYR5,500 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Multi-Channel Customer Support:Communicate with global customers viaemail, online chat, and phone calls to deliver technical assistance, resolve inquiries, and maintain a positive corporate brand image.
- Consultation & Troubleshooting: Assist customers with product recommendations, feature consultations, and hardware/software setup. Perform diagnostics to isolate and resolve networking, hardware, and connectivity issues.
- Issue Escalation & Collaboration: Collect and organize customer feedback, requests, and complaints. Coordinate directly with internal product, QA, and engineering departments to resolve complex technical issues and track product bugs. ...
Posted
12 days ago
Chat Available
MYR5,000 - MYR7,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Own end-to-end support and issue resolution for front, mid, back office, and CRM system, acting as the primary point of contact for these systems.
- Lead pre-go-live testing, UAT coordination, and workflow validation with vendors, ensuring deliverables meet agreed readiness benchmarks before sign-off.
- Manage vendor relationships and escalations for assigned systems, including tracking gap closures and timelines. ...
Posted
13 days ago
Chat Available
MYR3,400 - MYR3,600 Per Month
- Install, configure, and maintain computers, printers, network devices, NAS and other IT equipment.
- Troubleshoot hardware, software, and network issues, and provide technical support to users.
- Perform routine maintenance, system updates, and equipment inspections. ...
Posted
8 days ago
Chat Available
MYR2,300 - MYR2,500 Per Month
- Provide technical support and troubleshooting for hardware, software, and network issues across office and retail outlets.
- Install, configure, and maintain IT hardware and software, including POS systems, printers, scanners, and other retail technologies.
- Collaborate with vendors and internal teams to resolve technical issues and escalate complex problems when necessary. ...
Posted
a month ago
Chat Available
MYR3,500 - MYR5,500 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Responsible for the installation, configuration, testing, and troubleshooting of employee computers, telephones, and peripherals (printers, projectors, access control devices, etc.). Accept and process IT tickets; provide remote or on-site support for user issues; document the resolution process and maintain the knowledge base.
- Maintain standard desktop images, software distribution, and asset inventories; conduct regular asset inventory checks and updates.
- Office and Server Room Network Maintenance: Oversee the operation and maintenance of the company's office network and server room network equipment (switches, routers, firewalls, APs, etc.). ...
Posted
16 days ago
Chat Available
MYR3,000 - MYR5,000 Per Month
- 简介：
- 工作范围及描述：
- 福利待遇： ...
Posted
21 days ago
Chat Available
MYR1,700 - MYR2,000 Per Month
+Additional Compensation
Fresh Graduates
Near Train Station
- Ensuring the front desk and waiting area are clean and tidy, free from odors.
- Achieving monthly new lead turnout targets.
- Conducting daily or weekly stock checks, overseeing stock receiving processes, and assisting in outlet stock tally. ...
Posted
a month ago
MYR4,500 - MYR4,700 Per Month
+Additional Compensation
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Key Responsibilities
- * Handle inbound calls, chats, and email inquiries from Singapore customers related to banking services.
- * Assist customers with account-related queries including balances, transactions, credit card usage, payments, and fees. ...
Be an early applicant!
Posted
20 days ago
Chat Available
MYR2,500 - MYR3,500 Per Month
Fresh Graduates
Near Train Station
- Gather information about software and subscription entitlement usage by reaching out to customers.
- Obtain feedback on Customer Satisfaction Scores (CSAT).
- Track renewal status and encourage customer renewal. ...
Be an early applicant!
Posted
6 days ago
Chat Available
MYR3,500 - MYR5,500 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Multi-Channel Customer Support:Communicate with global customers viaemail, online chat, and phone calls to deliver technical assistance, resolve inquiries, and maintain a positive corporate brand image.
- Consultation & Troubleshooting: Assist customers with product recommendations, feature consultations, and hardware/software setup. Perform diagnostics to isolate and resolve networking, hardware, and connectivity issues.
- Issue Escalation & Collaboration: Collect and organize customer feedback, requests, and complaints. Coordinate directly with internal product, QA, and engineering departments to resolve complex technical issues and track product bugs. ...
Posted
12 days ago
Chat Available
MYR3,000 - MYR4,000 Per Month
+Additional Compensation
Fresh Graduates
KL City, WP Kuala Lumpur
Near Train Station
- Demonstrating responsibility and a serious attitude towards learning.
- Handling online inquiries and email communications from customers, providing professional consultation services based on customer needs, promptly understanding customer issues, and delivering correct and satisfactory responses.
- Answering customer queries, understanding and addressing customer needs, and promptly communicating/feedback to immediate supervisors. ...
Posted
19 days ago
Chat Available
MYR3,000 - MYR4,800 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Provide first-level technical support and troubleshooting for hardware, software, and network issues reported by customers, ensuring timely resolution and minimal disruption.
- Respond to customer inquiries via phone, email, and in-person, delivering exceptional customer service by actively listening, understanding needs, and providing accurate information.
- Diagnose and resolve technical problems related to company products and services, escalating complex issues to senior technicians or relevant departments when necessary. ...
Posted
14 days ago
Chat Available
MYR3,000 - MYR4,800 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Provide first-level technical support and troubleshooting for hardware, software, and network issues reported by customers, ensuring timely resolution and minimal disruption.
- Respond to customer inquiries via phone, email, and in-person, delivering exceptional customer service by actively listening, understanding needs, and providing accurate information.
- Diagnose and resolve technical problems related to company products and services, escalating complex issues to senior technicians or relevant departments when necessary. ...
Posted
14 days ago
MYR3,000 - MYR4,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Provide customer support via phone, email, and other channels
- Communicate with customers in Mandarin and English
- Record and follow up on customer feedback to ensure resolution ...
Posted
21 days ago
Chat Available
MYR5,000 - MYR7,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Own end-to-end support and issue resolution for front, mid, back office, and CRM system, acting as the primary point of contact for these systems.
- Lead pre-go-live testing, UAT coordination, and workflow validation with vendors, ensuring deliverables meet agreed readiness benchmarks before sign-off.
- Manage vendor relationships and escalations for assigned systems, including tracking gap closures and timelines. ...
Posted
13 days ago
MYR3,000 - MYR3,800 Per Month
+Additional Compensation
Near Train Station
- Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
- Provide information about company products and services.
- Troubleshoot and resolve customer issues and complaints. ...
Posted
21 days ago
MYR2,000 - MYR3,000 Per Month
+Additional Compensation
Fresh Graduates
Near Train Station
- • Provide professional helpdesk support to corporate clients, ensuring a high standard of customer service.
- • Respond promptly to customer inquiries and technical issues received via Email, WhatsApp, and phone calls.
- • Log and manage support tickets accurately in the ticketing system, ensuring all complaints or requests are documented properly across different communication channels. ...
Be an early applicant!
Posted
2 months ago
MYR2,000 - MYR2,300 Per Month
Fresh Graduates
- Assist in any ad-hoc tasks as and when is assigned by the immediate superior.
- · Respond to customer inquiries promptly and professionally through various channels (phone, email, chat).
- · Provide accurate and timely information to customers regarding our products & services. ...
Posted
22 days ago