300+ Service Desk Analyst Jobs - June 2026

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IT Service Desk Agent

IT Service Desk Agent IT Service Desk Agent

Beyond2u Sdn Bhd

MYR1,800 - MYR3,000 Per Month

+Additional Compensation

Full Time

Fresh Graduates

Cheras, Selangor

Near Train Station

Handle incoming and outgoing calls, respond to emails and tickets, and direct callers to the right expert.
Contact and deal with PIC (Person in Charge) for deployment schedule.
Check the data master list prior to deployment. ...

Customer Support Technical Documentation

Posted

10 hours ago

QS Software Support

QS Software Support QS Software Support

Global PCK Solutions Sdn Bhd

MYR2,500 - MYR3,500

Full Time

Fresh Graduates

Ampang, Selangor

Near Train Station

Provide functional support and guidance to users of the BuildSpace system
Understand client requirements and translate them into system workflows
Conduct system demonstrations, onboarding, and training sessions ...

Quantity Surveying

Posted

3 days ago

Automotive Technical Support Executive

Automotive Technical Support Executive Automotive Technical Support Executive

Aisin Asia Sales Malaysia Sdn Bhd

MYR4,060 - MYR5,530 Per Month

Full Time

Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station

The overall goal of this position is to provide timely and accurate automotive technical support to customers, suppliers and other teammates
Trial fitment and evaluation for newly developed products
Diagnose and troubleshoot parts claim and produce necessary reports with clear technical explanation ...

Automotive Repair Automotive Maintenance

Posted

2 days ago

Chat Available

Service Desk Analyst Service Desk Analyst

Revo Healthcare Sdn Bhd

MYR2,000 - MYR3,000 Per Month

Full Time

Puchong, Selangor

Near Train Station

Provide first-level technical support and troubleshooting for medical devices, addressing customer inquiries via phone, email, and in-person.
Diagnose and resolve hardware and software issues related to medical devices, ensuring minimal disruption to patient care or clinical operations.
Maintain accurate and detailed records of customer interactions, technical issues, and resolutions in the helpdesk management system. ...

Customer Service Technical Support

Posted

a month ago

Chat Available

IT Support Analyst IT Support Analyst

Rentalworks Sdn Bhd

MYR2,500 - MYR3,000 Per Month

Full Time

Kapar, Selangor

Provide IT support remotely and onsite for Rentalworks clients
Manage support tickets via Rentalworks ServiceDesk to ensure SLAs are met
IT support on all end user computing devices; laptops, desktops, tablets & other IT devices ...

Technical Support Hardware Troubleshooting

Posted

11 days ago

Chat Available

Help Desk Analyst Help Desk Analyst

Qube Apps Solutions Sdn Bhd

MYR3,000 - MYR4,000 Per Month

Full Time

Kepong, Selangor

Near Train Station

Provide daily IT and OT technical support to resolve issues faced by clients and internal staff.
Monitor and maintain hardware devices to ensure smooth operation, troubleshooting, and repairing malfunctions promptly.
Record, track, and resolve technical issues within the ticketing system to ensure timely and effective handling. ...

Troubleshooting Network Configuration

Posted

10 days ago

Chat Available

Help Desk Specialist (Cantonese) Help Desk Specialist (Cantonese)

Welsend Malaysia Sdn Bhd

MYR3,500 - MYR3,800 Per Month

Full Time

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station

Customer Support: Respond to customer inquiries promptly, professionally, and in a friendly manner via inbound and outbound calls, email, and live chat.
Problem Resolution: Actively listen to customer complaints and take ownership of resolving issues by offering effective and timely solutions.
Escalation Management: Escalate unresolved issues to higher-level support when necessary. ...

Customer Service

Posted

25 days ago

Chat Available

Service Desk Representative (Mandarin) Service Desk Representative (Mandarin)

Canai Worldwide Development Sdn Bhd

MYR2,500 - MYR3,500 Per Month

Full Time

Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station

Handle customer inquiries via phone, email, live chat, or social media
Provide accurate information about products or services
Resolve customer complaints in a timely and professional manner ...

Customer Service

Posted

a month ago

Chat Available

Desktop Support Technician Desktop Support Technician

Rentalworks Sdn Bhd

MYR2,500 - MYR3,000 Per Month

Full Time

Kapar, Selangor

Provide IT support remotely and onsite for Rentalworks clients
Manage support tickets via Rentalworks ServiceDesk to ensure SLAs are met
IT support on all end user computing devices; laptops, desktops, tablets & other IT devices ...

Technical Support Hardware Troubleshooting

Posted

11 days ago

Technical Sales Support Representative Technical Sales Support Representative

Acter Technology Malaysia Sdn Bhd

Undisclosed

Full Time

Fresh Graduates

Simpang Ampat, Pulau Pinang

Prepare and develop technical proposals, tender submissions, presentation slides, and supporting documents for client meetings, tender interviews, and project pursuits.
Assist Senior Management and Business Development team in pre-tender briefings, site visits, client presentations, and tender interviews.
Document and analyze client requirements, project expectations, and tender specifications. ...

Business Development Sales Support

Posted

16 days ago

Chat Available

Technical Support Representative Technical Support Representative

Arvion Services Sdn Bhd

MYR3,000 - MYR3,200 Per Month

Contract

Fresh Graduates

Petaling Jaya, Selangor

Near Train Station

Provide first-level support to customers via phone, email, and fax for corporate and consumer products.
Handle enquiries on products, sales, promotions, e-Shop purchases, deliveries, and warranty registration.
Filter and manage calls to determine the need for on-site engineers or transfer to appropriate departments (e.g., software, hardware, or sales). ...

Mandarin Language Proficiency Customer Service

Posted

a month ago

Desktop Support Technician Desktop Support Technician

E-One Technology Sdn Bhd

Undisclosed

Full Time

Fresh Graduates

Petaling, WP Kuala Lumpur

Near Train Station

Perform Electrical wiring, cabling, and power setup for IT and AV equipment
Install, configure, and test audio-visual systems (e.g. displays, projectors, speakers, microphones, interactive panels)
Perform regular maintenance, troubleshooting, and repair of computer equipment ...

Electrical Wiring Troubleshooting

Posted

23 days ago

Service Desk Analyst Service Desk Analyst

Tata Consultancy Services

Undisclosed

Full Time

KL City

· Knowledge and troubleshooting skills, set of Windows system and MS O365 related knowledge is also required.
· Knowledge and work experience in any Service Desk management tool like Service Now, Workspace One, JAMF, Intune etc.
Provide technical support to meet end user’s satisfaction ...

Posted

a month ago

Service Desk Analyst Service Desk Analyst

Hong Leong Bank Berhad

Undisclosed

Full Time

Shah Alam

Supports the service delivery of the information and technology (IT) services and working with teams within Group Technology together with establishing relationships with staffs within the bank, other entities within the group and external parties/vendors, to provide services with a high degree of commitment and timeliness in meeting established performance standards and user satisfaction.
The incumbent shall ensure that staffs/users benefit from his/her expertise through the services, advices and recommendation.
The Service Desk Analyst primary responsibility is to manage IT Incidents and IT Service Requests on an end-to-end basis, being the frontline of Information Technology. ...

Posted

21 days ago

Service Desk Analyst Service Desk Analyst

Hong Leong Bank

Undisclosed

Full Time

Petaling Jaya

Being a single point of contact on IT needs for Hong Leong Group entity Users through calls, emails and ticketing tool.
Manages every log assigned from first point of response, first level checks/support, routing/escalation to intended support groups, follow-ups to resolution timely meeting established service level standards.
Provide first level support to attempt first call resolution without the need to escalate to the next support level. ...

Posted

21 days ago

Service Desk Analyst Service Desk Analyst

Hong Leong Bank

Undisclosed

Full Time

Shah Alam

Supports the service delivery of the information and technology (IT) services and working with teams within Group Technology together with establishing relationships with staffs within the bank, other entities within the group and external parties/vendors, to provide services with a high degree of commitment and timeliness in meeting established performance standards and user satisfaction.
The incumbent shall ensure that staffs/users benefit from his/her expertise through the services, advices and recommendation.
The Service Desk Analyst primary responsibility is to manage IT Incidents and IT Service Requests on an end-to-end basis, being the frontline of Information Technology. ...

Posted

21 days ago

Service Desk Analyst Service Desk Analyst

Hong Leong Bank

Undisclosed

Full Time

Petaling

Act as a single point of contact for Hong Leong Group entity users through calls, emails and a ticketing tool.
First‑level response for incident and service request logging, initial checks, routing/escalation to the appropriate support groups, and follow‑up until resolution, meeting established service‑level standards.
Attempt first‑call resolution when possible. ...

Posted

13 days ago

Service Desk analyst Service Desk analyst

MANPOWER STAFFING SERVICES (SINGAPORE) PTE LTD

SGD3,500 - SGD3,500 Per Month

Full Time

Singapore

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Serve as the single point of contact for the service desk by handling incoming IT queries, incidents, and service requests, ensuring timely communication and coordination with users while maintaining a high level of customer service and issue tracking.
Provide first- and second-level technical support by diagnosing, troubleshooting, and resolving hardware, software, and network-related issues, escalating complex problems when necessary to ensure minimal disruption to business operations. ...

Posted

9 days ago

Service Desk Analyst Service Desk Analyst

Tata Consultancy Services

Undisclosed

Full Time

KL City

Responsible for providing technical assistance and support related to computer systems, hardware, or software. Responds to queries, runs diagnostic programs, isolates problems, and determines and implements solutions.
Must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. They must also be customer-oriented and patient to deal with difficult customers.
The goal is to create value for clients that will help preserve the company’s reputation and business. ...

Posted

6 days ago

Service Desk Analyst Service Desk Analyst

Spruson & Ferguson

Undisclosed

Full Time

KL City

Act as the first point of contact for end users seeking IT support via the service desk ticketing system
Provide Level 1 and Level 2 support for desktop, laptop, application, and basic infrastructure issues
Log, track, prioritise, and resolve incidents and service requests in accordance with SLAs ...

Posted

3 days ago

Service Desk Analyst Service Desk Analyst

RELX

Undisclosed

Full Time

Singapore

Participate in the resolution of end user’s desktop computer issues that may include but are not limited to hardware, printer troubleshooting and configuration, installing software and/or hardware peripheral, perform daily backup procedures, liaise with third-party software/hardware vendors for problem resolution, and rollout of new software packages, upgrades, and new desktop hardware.
Provide support and technical setup at some trade shows which includes periodic travel.
Monitor, support, and troubleshoot the IT infrastructure for operating issues involving failures, degradation, and event correlation using various software and hardware monitoring tools. ...

Posted

a month ago

IT Service Desk Analyst IT Service Desk Analyst

VISION MANPOWER PTE LTD

SGD3,800 - SGD4,000 Per Month

Full Time

Singapore

Posted

3 days ago

Service desk Analyst - L1 Service desk Analyst - L1

Bureau Veritas (M) Sdn Bhd

MYR4,000 - MYR5,000 Per Month

Full Time

KL City

Level1 support for all related issues which include configuration, troubleshooting and assistance on functional queries.
Working on ITSM ticketing tool for creation, prioritization and assignment of all incidents and requests to relevant team. Take ownership of an incident through its life cycle from open to closure.
Ensuring that ITIL standard practices are followed to in handing of all user requests and issues. ...

Posted

3 days ago

IT Service Desk Analyst IT Service Desk Analyst

VISION MANPOWER PTE LTD

SGD3,800 - SGD3,800 Per Month

Full Time

Singapore

Provide first-line IT support to users at for the company, managing and prioritizing support requests from local and remote users
Diagnose and troubleshoot software, hardware, and connectivity issues to restore system functionality promptly
Assist with systems migration to cloud platforms, ensuring smooth transition and minimal disruption ...

Posted

13 days ago

IT Service Desk Analyst IT Service Desk Analyst

VISION MANPOWER PTE LTD

SGD3,800 - SGD4,000 Per Month

Full Time

Singapore

Posted

13 days ago

Service Desk Analyst (Thai Speaking) Service Desk Analyst (Thai Speaking)

HCLTech

Undisclosed

Full Time

KL City

Serve as the primary point of contact for end-users seeking technical support via phone, chat, or web.
Perform accurate and efficient remote troubleshooting using diagnostic tools and standard methodologies.
Analyze customer-reported issues and determine appropriate solutions or escalation pathways. ...

Posted

16 hours ago

Service Desk Analyst (Japanese Speaker) Service Desk Analyst (Japanese Speaker)

AMK Technology Sdn Bhd

MYR5,000 - MYR5,000 Per Month

Full Time

KL City

Provide technical support for laptops, desktops, and VDI environments.
Troubleshoot hardware, software, network, VPN, and remote connectivity issues.
Handle user support via phone, email, and remote desktop tools. ...

Posted

3 days ago

Service Desk Analyst (Japanese Speaker) Service Desk Analyst (Japanese Speaker)

Amk Technology Sdn Bhd

MYR5,000 - MYR5,000 Per Month

Full Time

KL City

Provide technical support for laptops, desktops, and VDI environments.
Troubleshoot hardware, software, network, VPN, and remote connectivity issues.
Handle user support via phone, email, and remote desktop tools. ...

Posted

3 days ago

Finance Service Desk Analyst Finance Service Desk Analyst

Mindpec Solutions

MYR4,000 - MYR5,000 Per Month

Full Time

KL City

Technical Skills: Proficiency in Microsoft Office (Excel) and ERP systems (e.g., SAP, Oracle, NetSuite).
Financial Knowledge: Understanding of accounting principles and financial regulations.
Communication: Strong interpersonal skills to effectively assist users or customers. ...

Posted

12 days ago

Service Desk Analyst (Arabic Speaking) Service Desk Analyst (Arabic Speaking)

HCLTech

Undisclosed

Full Time

KL City

Serve as the primary point of contact for end-users seeking technical support via phone, chat, or web.
Perform accurate and efficient remote troubleshooting using diagnostic tools and standard methodologies.
Analyze customer-reported issues and determine appropriate solutions or escalation pathways. ...

Posted

11 days ago