300+ Service Desk Analyst Jobs - August 2026 - Urgent Hiring
Showing 308 jobs results for
"service desk analyst"
Chat Available
Finance Service Desk Analyst
MYR4,000 - MYR5,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- To provide Level 1 support to users and registered vendors on finance-related processes, including invoice verification, staff travel and claims, limit of authority (LOA) compliance, and vendor/customer master data management. The support aims to address inquiries and resolve issues at first contact, with timely escalation to relevant Level 2 support teams as required.
Posted
17 hours ago
MYR4,000 - MYR7,000 Per Month
- Provide system support and to maintain POS system, e-commerce, In-House and third-party developed Applications.
- Provide PC support and maintenance, including printer installation with desktop software applications installation.
- Assist with managing projects, ensuring they are completed on time, meet user requirement and within budget ...
Posted
2 days ago
Chat Available
MYR2,000 - MYR2,400 Per Month
Cheras (Kuala Lumpur), WP Kuala Lumpur
Near Train Station
- Provide technical assistance via phone, email, remote access, or onsite.
- Troubleshoot hardware, software, printer, and network issues.
- Support Windows OS, Microsoft Office, email, and basic applications. ...
Be an early applicant!
Posted
a day ago
Chat Available
Technical Support Representative
MYR3,500 - MYR5,500 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Multi-Channel Customer Support:Communicate with global customers viaemail, online chat, and phone calls to deliver technical assistance, resolve inquiries, and maintain a positive corporate brand image.
- Consultation & Troubleshooting: Assist customers with product recommendations, feature consultations, and hardware/software setup. Perform diagnostics to isolate and resolve networking, hardware, and connectivity issues.
- Issue Escalation & Collaboration: Collect and organize customer feedback, requests, and complaints. Coordinate directly with internal product, QA, and engineering departments to resolve complex technical issues and track product bugs. ...
Posted
3 days ago
Undisclosed
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Provide technical support to users at all levels for hardware, software, network, and application issues.
- Monitor and maintain IT infrastructure, including servers, storage, network equipment, and end-user devices.
- Manage user accounts, access rights, and system security in compliance with company policies. ...
Be an early applicant!
Posted
11 days ago
Chat Available
Undisclosed
- Provide daily IT support for hardware, software, and basic network issues.
- Install, configure, and maintain PCs, printers, and office IT equipment.
- Perform routine system checks, updates, and basic troubleshooting. ...
Posted
9 days ago
Undisclosed
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Provide day-to-day system supportMonitor and support live production systems to ensure platform availability, stability, and performance.
- Incident triage and resolutionInvestigate alerts, errors, and user-reported issues, perform initial diagnosis, and resolve or escalate issues appropriately based on impact and severity.
- Support platform users and partnersAssist internal teams and external partners with system-related issues such as configuration errors, access problems, data discrepancies, and operational questions. ...
Be an early applicant!
Posted
17 days ago
Chat Available
MYR2,500 - MYR3,000 Per Month
Near Train Station
- Assist to perform monthly Retails System integration
- Resolving daily technical troubleshooting in responding to ticket system raised and ensuring daily operation all Outlets POS System operation.
- Provide assistant to IT Executive (POS Retails System Pos System) as and when required. ...
Posted
16 days ago
Technical Support Executive
MYR3,000 - MYR4,000 Per Month
Fresh Graduates
Near Train Station
- Handling customer technical support cases through onsite, phone & email submission.
- To provide technical support, resolve queries and train end users.
- To perform weekly & monthly maintenance for customers equipments. ...
Posted
14 hours ago
Chat Available
MYR2,300 - MYR2,500 Per Month
- Provide technical support and troubleshooting for hardware, software, and network issues across office and retail outlets.
- Install, configure, and maintain IT hardware and software, including POS systems, printers, scanners, and other retail technologies.
- Collaborate with vendors and internal teams to resolve technical issues and escalate complex problems when necessary. ...
Posted
25 days ago
MYR2,300 - MYR2,600 Per Month
Near Train Station
- Install, configure, and maintain servers, workstations, and operating systems.
- Monitor system performance and ensure availability of IT services.
- Perform system upgrades, patches, and maintenance. ...
Posted
6 days ago
Chat Available
IT Support & Helpdesk Assistant
MYR2,000 - MYR2,500 Per Month
- Provide first-level support for hardware, software, and IT-related issues
- Assist end-users and troubleshoot on-site at the client's location
- Install and set up Access Points, IP Phones, IT network systems ...
Posted
6 days ago
Technical Support (Aesthetic Machine)
Undisclosed
Singapore, Singapore
- Provide basic technical assistance and troubleshooting for equipment and devices.
- Support the repair and testing of machines returned from client sites or other regions.
- Assist with moving, lifting, and handling machines during repair, installation, and maintenance activities. ...
Posted
6 days ago
Chat Available
MYR3,400 - MYR3,600 Per Month
- Install, configure, and maintain computers, printers, network devices, NAS and other IT equipment.
- Troubleshoot hardware, software, and network issues, and provide technical support to users.
- Perform routine maintenance, system updates, and equipment inspections. ...
Posted
4 days ago
Chat Available
MYR3,500 - MYR5,500 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Multi-Channel Customer Support:Communicate with global customers viaemail, online chat, and phone calls to deliver technical assistance, resolve inquiries, and maintain a positive corporate brand image.
- Consultation & Troubleshooting: Assist customers with product recommendations, feature consultations, and hardware/software setup. Perform diagnostics to isolate and resolve networking, hardware, and connectivity issues.
- Issue Escalation & Collaboration: Collect and organize customer feedback, requests, and complaints. Coordinate directly with internal product, QA, and engineering departments to resolve complex technical issues and track product bugs. ...
Posted
9 days ago
Chat Available
MYR5,000 - MYR7,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Own end-to-end support and issue resolution for front, mid, back office, and CRM system, acting as the primary point of contact for these systems.
- Lead pre-go-live testing, UAT coordination, and workflow validation with vendors, ensuring deliverables meet agreed readiness benchmarks before sign-off.
- Manage vendor relationships and escalations for assigned systems, including tracking gap closures and timelines. ...
Posted
9 days ago
Chat Available
MYR2,300 - MYR2,500 Per Month
- Provide technical support and troubleshooting for hardware, software, and network issues across office and retail outlets.
- Install, configure, and maintain IT hardware and software, including POS systems, printers, scanners, and other retail technologies.
- Collaborate with vendors and internal teams to resolve technical issues and escalate complex problems when necessary. ...
Posted
25 days ago
Chat Available
MYR3,000 - MYR5,000 Per Month
- 简介：
- 工作范围及描述：
- 福利待遇： ...
Posted
18 days ago
Chat Available
MYR3,500 - MYR5,500 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Responsible for the installation, configuration, testing, and troubleshooting of employee computers, telephones, and peripherals (printers, projectors, access control devices, etc.). Accept and process IT tickets; provide remote or on-site support for user issues; document the resolution process and maintain the knowledge base.
- Maintain standard desktop images, software distribution, and asset inventories; conduct regular asset inventory checks and updates.
- Office and Server Room Network Maintenance: Oversee the operation and maintenance of the company's office network and server room network equipment (switches, routers, firewalls, APs, etc.). ...
Posted
12 days ago
Chat Available
MYR2,500 - MYR3,500 Per Month
Fresh Graduates
Near Train Station
- Gather information about software and subscription entitlement usage by reaching out to customers.
- Obtain feedback on Customer Satisfaction Scores (CSAT).
- Track renewal status and encourage customer renewal. ...
Be an early applicant!
Posted
2 days ago
Chat Available
MYR3,500 - MYR5,500 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Multi-Channel Customer Support:Communicate with global customers viaemail, online chat, and phone calls to deliver technical assistance, resolve inquiries, and maintain a positive corporate brand image.
- Consultation & Troubleshooting: Assist customers with product recommendations, feature consultations, and hardware/software setup. Perform diagnostics to isolate and resolve networking, hardware, and connectivity issues.
- Issue Escalation & Collaboration: Collect and organize customer feedback, requests, and complaints. Coordinate directly with internal product, QA, and engineering departments to resolve complex technical issues and track product bugs. ...
Posted
9 days ago
Chat Available
MYR3,000 - MYR4,000 Per Month
+Additional Compensation
Fresh Graduates
KL City, WP Kuala Lumpur
Near Train Station
- Demonstrating responsibility and a serious attitude towards learning.
- Handling online inquiries and email communications from customers, providing professional consultation services based on customer needs, promptly understanding customer issues, and delivering correct and satisfactory responses.
- Answering customer queries, understanding and addressing customer needs, and promptly communicating/feedback to immediate supervisors. ...
Posted
15 days ago
Chat Available
MYR3,000 - MYR4,800 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Provide first-level technical support and troubleshooting for hardware, software, and network issues reported by customers, ensuring timely resolution and minimal disruption.
- Respond to customer inquiries via phone, email, and in-person, delivering exceptional customer service by actively listening, understanding needs, and providing accurate information.
- Diagnose and resolve technical problems related to company products and services, escalating complex issues to senior technicians or relevant departments when necessary. ...
Posted
11 days ago
Chat Available
MYR3,000 - MYR4,800 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Provide first-level technical support and troubleshooting for hardware, software, and network issues reported by customers, ensuring timely resolution and minimal disruption.
- Respond to customer inquiries via phone, email, and in-person, delivering exceptional customer service by actively listening, understanding needs, and providing accurate information.
- Diagnose and resolve technical problems related to company products and services, escalating complex issues to senior technicians or relevant departments when necessary. ...
Posted
11 days ago
Chat Available
MYR5,000 - MYR7,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Own end-to-end support and issue resolution for front, mid, back office, and CRM system, acting as the primary point of contact for these systems.
- Lead pre-go-live testing, UAT coordination, and workflow validation with vendors, ensuring deliverables meet agreed readiness benchmarks before sign-off.
- Manage vendor relationships and escalations for assigned systems, including tracking gap closures and timelines. ...
Posted
9 days ago
MYR3,000 - MYR4,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Provide customer support via phone, email, and other channels
- Communicate with customers in Mandarin and English
- Record and follow up on customer feedback to ensure resolution ...
Posted
17 days ago
MYR3,000 - MYR3,800 Per Month
+Additional Compensation
Near Train Station
- Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
- Provide information about company products and services.
- Troubleshoot and resolve customer issues and complaints. ...
Posted
18 days ago
Chat Available
SGD2,000 - SGD2,450 Per Month
+Additional Compensation
Singapore, Singapore
- Perform troubleshooting for client platform-related problems.
- Respond promptly to incidents, investigate, and provide timely resolutions.
- Handle service requests related to client platforms. ...
Posted
5 days ago
MYR2,000 - MYR2,300 Per Month
Fresh Graduates
- Assist in any ad-hoc tasks as and when is assigned by the immediate superior.
- · Respond to customer inquiries promptly and professionally through various channels (phone, email, chat).
- · Provide accurate and timely information to customers regarding our products & services. ...
Posted
18 days ago
MYR2,800 - MYR3,800 Per Month
+Additional Compensation
Fresh Graduates
- Minimum SPM or equivalent
- Basic IT knowledge
- Pleasant personality, cooperative and work well with co-workers ...
Posted
18 days ago