Responsible for preparing and serving coffee, tea, and other beverages, ensuring quality and consistency. Duties include taking operating coffee machines, maintaining cleanliness, and providing excellent customer service. Baristas should have good communication skills, attention to detail, and knowledge of coffee-making techniques, including milk frothing and espresso extraction.
Assists in outlet operations, including serving food and beverages, handling payments, and maintaining cleanliness. They ensure a pleasant dining experience by delivering friendly customer service. Good teamwork and communication skills are essential.
Prepare food menu in accordance with defined SOP.
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Meet and greet customers, and attend to them promptly on their orders and request ~ doing suggestive selling and complimentary closing.
Attend to mis-en-plus as directed on a daily routine, Assist in monitoring the management of glassware and crockery to minimize breakages and losses.
Work closely with the Supervisor and the team closely to ensure full compliance of the Standard Operating Procedures, the QSC exercise is conducted in accordance to the period defined, and working with the outlet team to ensure the corrective actions are completed within the set deadline, and seeking the Café Manager’s assistance when required.
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Responsible for preparing and serving coffee, tea, and other beverages, ensuring quality and consistency. Duties include taking operating coffee machines, maintaining cleanliness, and providing excellent customer service. Baristas should have good communication skills, attention to detail, and knowledge of coffee-making techniques, including milk frothing and espresso extraction.
Assists in outlet operations, including serving food and beverages, handling payments, and maintaining cleanliness. They ensure a pleasant dining experience by delivering friendly customer service. Good teamwork and communication skills are essential.
Prepare food menu in accordance with defined SOP.
...
Act as the primary contact for customers and liaise with vendors on the service delivery to customers.
Assist customers in resolving service issues, complaints and claims compensation promptly.
Enhance service experience through delivering professionalism and empathy when dealing with each individual customer with varying needs and demands.
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Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling;
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The O&M (Operations & Maintenance) Coordinator is responsible for ensuring seamless post-sale support including preparing O&M report for paid customers, maintaining customer satisfaction, and optimizing operational efficiency across all service activities
Serve as the central liaison between customer success, field teams, technical support, and engineering
Maintain a master schedule for all preventive maintenance (PM), inspections, and service visits. Coordinate with field teams to optimize routing and resource allocation
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Responsible for preparing and serving coffee, tea, and other beverages, ensuring quality and consistency. Duties include taking operating coffee machines, maintaining cleanliness, and providing excellent customer service. Baristas should have good communication skills, attention to detail, and knowledge of coffee-making techniques, including milk frothing and espresso extraction.
Assists in outlet operations, including serving food and beverages, handling payments, and maintaining cleanliness. They ensure a pleasant dining experience by delivering friendly customer service. Good teamwork and communication skills are essential.
Prepare food menu in accordance with defined SOP.
...