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Service Manager Jobs in Bandar Kuala Lumpur - September 2026 - Urgent Hiring
Showing 347 jobs results for
"service manager"
in Bandar Kuala Lumpur
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Manage Alert
Undisclosed
KL City
- Serve as the primary point of contact for day-to-day operational matters and critical issues, ensuring key concerns are addressed before tasks are assigned to the team.
- Review financial statements, management accounts, and accounting packages to ensure accuracy and compliance.
- Oversee consolidation work and verify its completeness. ...
Posted
3 days ago
Undisclosed
KL City
- Develop new skills outside of comfort zone.
- Act to resolve issues which prevent the team working effectively.
- Coach others, recognise their strengths, and encourage them to take ownership of their personal development. ...
Posted
4 days ago
Undisclosed
KL City
- Conduct regular assessments to measure patient satisfaction and service quality. Analyze feedback, surveys, and patient complaints to identify trends, areas for improvement, and develop action plans to address concerns proactively.
- Conduct quantitative and qualitative analysis across multiple reports, as well as sentiment analysis, to understand the patient experience in the past and future to predict resource, service delivery, and expected performance vs. plan, and / or as directed by the superior.
- Collaborate with clinical and non-clinical teams to develop and implement programs that enhance the overall patient experience. This includes initiatives such as patient feedback systems, patient engagement programs, and process improvements to streamline service delivery. ...
Posted
16 days ago
Undisclosed
KL City
- * Proven 3-5 years of experience in IT Service Delivery / IT Operations / Delivery Management
- * Strong background in IT technology fundamentals (infrastructure, applications, systems, or cloud environments)
- * Experience in service delivery, program delivery, or project management ...
Posted
16 days ago
Undisclosed
KL City
- Hiring: Manager, Legal Services
- Kuala Lumpur
- We are hiring a Manager, Legal Services for a permanent, on-site opportunity with one of my client. ...
Posted
9 days ago
Undisclosed
KL City
- Lead, mentor, and develop the IT Service Desk team to ensure high performance and engagement.
- Manage scheduling, workload distribution, and resource planning to meet service
- Conduct regular performance reviews, set KPIs, and implement development ...
Posted
9 days ago
Undisclosed
KL City
- Lead the concept stage of service sales projects, guiding a multidisciplinary team to develop innovative service solutions.
- Translate service solutions into detailed plans, ensuring alignment with technical and operational requirements.
- Design service solutions for medium to large projects, using operational data, process analysis, and customer requirements. ...
Posted
5 days ago
MYR7,000 - MYR10,000 Per Month
KL City
- Position: Manager, Legal Services
- Department: Legal
- Location: Kuala Lumpur, Malaysia – Q Sentral ...
Posted
12 days ago
Undisclosed
KL City
- Strong analytical skills to interpret data, identify trends, and recommend operational improvements.
- Consulting experience, ideally in SaaS, cloud, or managed services environments, with a focus on customer success.
- Excellent communication skills, including clear written documentation and confident stakeholder interaction. ...
Posted
3 days ago
Undisclosed
KL City
- Solicit leads via referrals and cold calls for sales via marketing visits, telemarketing, launches, road shows and any other sales activities to achieve sales targets.
- To actively cross selling Banking/Financial products.
- Assess/evaluate and propose credit applications diligently. ...
Posted
2 days ago
Undisclosed
KL City
- Logistics & Operations Responsibilities
- Management of assigned employees.
- Participation in the transfer of logistics processes. ...
Posted
3 days ago
AIA Shared Services
Undisclosed
KL City
- Manage, execute and complete the assigned IT audit jobs in accordance with the GIA Standards
- Strong contribute of views is expected in order to build a Group IT audit team with relevant Cybersecurity, emerging technologies and technical security control knowledge
- Manage and adjust the IT audit plans based on the changing IT controls, risk posture, and/or business priority ...
Posted
2 days ago
Undisclosed
KL City
- If you are looking to excel and make a difference, take a closer look at us…
- We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation.
Posted
4 days ago
Undisclosed
KL City
- Key Responsibilities
- Operations Management
- - Oversee daily Customer Service and Back Office operations. ...
Posted
2 days ago
Undisclosed
KL City
- Serve as the primary point of contact for day-to-day operational matters and critical issues, ensuring key concerns are addressed before tasks are assigned to the team.
- Review financial statements, management accounts, and accounting packages to ensure accuracy and compliance.
- Oversee consolidation work and verify its completeness. ...
Posted
2 days ago
Undisclosed
KL City
- Tax Compliance - Ensure accurate and timely filing of all tax returns, including corporate income tax and other applicable taxes to the tax authorities.
- Tax Planning - Develop and implement tax strategies to optimize the company’s tax position, minimize tax liabilities, and manage risks.
- Advisory - Provide expert advice on tax implications for business transactions, mergers, acquisitions, investment structure planning, incentive applications, inbound/outbound investment advisory and new business ventures. ...
Posted
5 days ago
Hong Leong Bank Berhad
Undisclosed
KL City
- Take ownership of customers issues of the PBC, from enquiries to complaints and following problems through to resolution
- Maintains quality service by enforcing quality and customer service standards, analyzing and resolving quality and customer service problems, and recommending system improvements.
- Take the extra mile to engage customers and build sustainable relationships and trust with customer. ...
Posted
5 days ago
Undisclosed
KL City
- If you are looking to excel and make a difference, take a closer look at us…
- We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation.
Posted
5 days ago
Undisclosed
KL City
- Support sales teams with commercial back-office processes, including approvals, awards, tax requirements and compliance checks
- Gather information, resources and inputs to prepare complex bid solicitation requests, RFPs and tender documentation
- Draft and complete responses to complex proposals, RFPs and tenders, ensuring deadlines, documentation and process requirements are met ...
Posted
5 days ago
Undisclosed
KL City
- Act as a lead for SAP implementation & Support for clients’ project
- Identify client’s needs and lead team on project delivery
- Drive projects and manage stakeholders' expectations ...
Posted
16 days ago
Undisclosed
KL City
- Position Objective:
- The Service Delivery Partner is accountable for representing the day-to-day service delivery of Group IT Operations to assigned service recipients. With a focus on business outcomes, service quality, and stakeholder trust, the role provides operational oversight of services delivered by technical service providers, ensuring services meet business needs, agreed service levels, and applicable policies and standards. The role serves as the primary point of contact for service issues, escalations, reviews, and communications, while driving service improvements, operational efficiency, compliance, and audit readiness through proactive performance oversight, stakeholder engagement, and continuous improvement initiatives.
- Roles and Responsibilities: ...
Posted
16 days ago
Undisclosed
KL City
- Drive Revenue: Consistently reach and surpass sales quotas by targeting prospective financial clients and uncovering new revenue channels.
- Consultative Selling: Position the full suite of automation hardware and connectivity software offerings to key decision-makers.
- Relationship Management: Establish and sustain resilient, long-term partnerships with executive-level stakeholders across financial sector accounts. ...
Posted
9 days ago
Undisclosed
KL City
- A global leader in smart electric vehicles and automotive innovation.
- Owns iconic brands including Geely Auto, ZEEKR, Volvo, Polestar, Lotus, and holds a 17% stake in Aston Martin.
- Boasts $100B+ in assets and employs 140,000+ people worldwide. ...
Posted
5 days ago
Undisclosed
KL City
- KPI Delivery & Operations Management: Lead and monitor customer service KPIs (response time, connection rate, resolution rate, satisfaction, complaint rate). Ensure targets are met through goal setting, data review, and corrective actions.
- BPO Team Management: Manage outsourced customer service teams of 50+ members. Establish supplier evaluation and inspection mechanisms to balance service quality with operational cost.
- Complaint Risk Control: Handle escalated complaints, batch issues, and public sentiment risks. Collaborate with business teams for root cause analysis and corrective actions. Develop standardized SOPs to reduce complaint rates. ...
Posted
11 days ago
Undisclosed
KL City
- Serve as the primary point of contact for client inquiries, managing and resolving requests via email and live chat with a high standard of professionalism.
- Support the transition of new clients from the Client Success team to the Client Services team.
- Support in maintaining positive client relationships by providing attentive service and assisting with client needs across a diverse portfolio. ...
Posted
12 days ago
Public Mutual Berhad
Undisclosed
KL City
- To oversee daily operations in handling of high net worth customers and uphold the overall customer service standard and customer experience.
- To ensure prompt resolution of escalated enquiries/ complaints.
- To maintain and upkeep the service quality provided to all unit holders with adherence to the specified turnaround time. ...
Posted
13 days ago
Undisclosed
KL City
- Direct, guide, and develop the HR Shared Services team to ensure exceptional service delivery across recruiting, pre-onboarding, the full spectrum of the employee lifecycle, and HR systems management. This includes, but is not limited to, the administration of performance management and goal setting, compensation and benefits, and qualification and learning processes.
- Foster a culture of continuous improvement by implementing industry best practices to elevate the quality and efficiency of HR services.
- Coordinate with Centres of Excellence (CoEs), HRBPs, CHROs, and third-party vendors to resolve operational issues and maintain consistent service levels. ...
Posted
24 days ago
Undisclosed
KL City
- The Application Service Delivery Manager will drive execution governance, engineering quality, and team productivity across General Insurance platforms. This role requires an experienced leader capable of orchestrating a delivery organization of 50–100 developers across at least 4 parallel delivery teams, enforcing strict architectural compliance, and leading complex monolith-to-microservices migrations without compromising business logic integrity.
Posted
3 days ago
Undisclosed
KL City
- Solicit leads via referrals and cold calls for sales via marketing visits, telemarketing, launches, road shows and any other sales activities to achieve sales targets.
- To actively cross selling Banking/Financial products.
- Assess/evaluate and propose credit applications diligently. ...
Posted
2 days ago
Undisclosed
KL City
- General Insurance (GI) Expertise: Deep domain knowledge exclusively within the General Insurance sector (e.g., Motor, Property, Casualty, Marine, Commercial lines, Policy Administration, Claims Processing, and Broker/Agent portals).
- Overall Experience: 10 to 15 years in software engineering and application delivery management.
- Scale of Leadership: Proven track record of managing a delivery organization of 50 to 100 developers, with demonstrated experience managing a minimum of 4 distinct teams/squads concurrently. ...
Posted
2 days ago
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