Service Manager Jobs in Federal Territory - August 2026 - Urgent Hiring

Paparan 299 hasil carian kerja kosong untuk "service manager" di Federal Territory
Jangan lepaskan peluang untuk kerja Service Manager terkini! di Federal Territory
Undisclosed

KL City

  • Build and maintain trusted service relationships with enterprise customers, serving as the primary point of contact for escalated operational issues and service-related matters.
  • Manage complex, critical, and escalated incidents by coordinating with internal resolver groups and external partners to ensure timely resolution while providing proactive updates to customers.
  • Oversee planned maintenance activities and service changes through established Change Management processes to minimize customer impact. ...
Posted
a month ago
MYR10,000 - MYR14,000 Sebulan

KL City

  • Direct and coordinate day-to-day functions of the operation and field teams.
  • Implement operational strategies and processes to enhance efficiency and effectiveness.
  • Set and monitor KPIs across the operations team to ensure high-quality operations delivery ...
Posted
a month ago
Undisclosed

KL City

  • Customer Service & Relationship Management
  • Build and maintain trusted relationships with enterprise customers, serving as the primary point of contact for escalated operational matters.
  • Manage customer communications throughout the service lifecycle, ensuring timely updates and effective stakeholder engagement. ...
Posted
16 days ago
Undisclosed

KL City

  • Direct and coordinate day-to-day functions of the operation and field teams.
  • Implement operational strategies and processes to enhance efficiency and effectiveness.
  • Set and monitor KPIs across the operations team to ensure high-quality operations delivery ...
Posted
a day ago
Undisclosed

KL City

  • Drive service sales and develop lifecycle service solutions for automated material and baggage handling systems.
  • Understand customer requirements and prepare customized service proposals.
  • Collaborate with technical and engineering teams to develop effective service solutions. ...
Posted
14 days ago
Undisclosed

KL City

  • Manages customer relationships to ensure high customer satisfaction and maintain a good understanding of customer operations, applications, and requirements.
  • Coordinate and manage all operational service activities, including handling customer-reported issues and ensuring timely resolution.
  • Plan and schedule preventive and corrective maintenance activities in line with customer requirements and equipment conditions. ...
Posted
6 days ago
Undisclosed

KL City

  • Leading field service operations across Malaysia by managing day-to-day service delivery, including preventive and corrective maintenance, emergency response, modernization support, and technical services while ensuring safety, quality, efficiency, and customer responsiveness.
  • Delivering on customer commitments by ensuring services are completed in line with contracts, agreed service levels, quality standards, safety requirements, response times, and operational performance targets.
  • Building strong customer relationships by acting as the senior operational contact, conducting service reviews, resolving escalations, and driving customer satisfaction, retention, and long-term loyalty. ...
Posted
14 days ago
Undisclosed

KL City

  • Leading field service operations across Malaysia by managing day-to-day service delivery, including preventive and corrective maintenance, emergency response, modernization support, and technical services while ensuring safety, quality, efficiency, and customer responsiveness.
  • Delivering on customer commitments by ensuring services are completed in line with contracts, agreed service levels, quality standards, safety requirements, response times, and operational performance targets.
  • Building strong customer relationships by acting as the senior operational contact, conducting service reviews, resolving escalations, and driving customer satisfaction, retention, and long-term loyalty. ...
Posted
14 days ago
Undisclosed

KL City

  • Candidates should possess strong Customer Service Management and Customer Support skills, with experience overseeing day-to-day service operations.
  • Candidates should possess competencies in Customer Satisfaction, including managing feedback, handling escalations, and improving service quality.
  • Candidates should possess excellent Communication skills, both written and verbal, with the ability to interact effectively with customers and internal teams. ...
Posted
6 days ago
Undisclosed

KL City

  • Oversee and ensure the smooth daily operations of banquet functions and events.
  • Maintain service quality, food and beverage standards, and cleanliness of assigned areas.
  • Ensure company policies, procedures, and service standards are communicated and consistently followed by team members. ...
Posted
14 days ago
Undisclosed

KL City

  • Lead field service operations across Kuala Lumpur, Johor and Penang, covering preventive maintenance, repairs, commissioning and warranty services.
  • Manage and develop service supervisors and field technicians, ensuring strong technical capability, safety and service standards.
  • Plan workforce allocation, scheduling and dispatch based on service demand across multiple locations. ...
Posted
8 days ago
Undisclosed

KL City

  • To deliver the right level of client service and advice to Securities Services clients in all interactions for their transactional enquiries, complaints, and other service-related issues based on the client tiering model.
  • Responsible for serving as primary contact person for clients and internal staff for advice, enquiries, complaints and any other service issues.
  • Deliver excellent service against agreed service standards and in line with client satisfaction criteria. ...
Posted
12 days ago
Undisclosed

KL City

  • Establish and maintain strong operational and commercial relationships with complex clients to support contractual revenue delivery and long-term partnerships; accountable for overseeing service delivery
  • Manage the client contact strategy across TMF to support effective communication and governance
  • Monitor trends and share insights with internal stakeholders to identify opportunities for service improvement and growth ...
Posted
12 days ago
Undisclosed

KL City

  • To deliver the right level of client service and advice to Securities Services clients in all interactions for their transactional enquiries, complaints, and other service-related issues based on the client tiering model.
  • Responsible for serving as primary contact person for clients and internal staff for advice, enquiries, complaints and any other service issues.
  • Deliver excellent service against agreed service standards and in line with client satisfaction criteria. ...
Posted
12 days ago
MYR4,500 - MYR6,500 Sebulan

KL City

  • Responsible for the delivery of excellent customer service through personal contact with customers
  • Maximizes productivity by assisting all manager in the development of team members (thru actual process flow)
  • Participates in community activities to enhance public awareness and the image of the company ...
Posted
15 days ago
MYR4,500 - MYR4,500 Sebulan
  • Oversee all ongoing fire protection projects and monitor their overall progress.
  • Supervise and guide all Project Engineers in their daily project responsibilities.
  • Ensure projects are properly planned, coordinated and executed according to schedule. ...
Posted
2 days ago
Undisclosed

KL City

  • Manage the overall operations and performance of Food & Beverage outlets to ensure exceptional guest experiences, service excellence, and operational efficiency.
  • Lead, coach, and supervise Assistant Guest Services Managers, team leaders, and service associates to achieve departmental objectives.
  • Ensure all guests are greeted, seated, and served promptly, professionally, and courteously. ...
Posted
12 hours ago
Undisclosed

KL City

  • Job Responsibilities:
  • This position is a 3-6 months contract role.
  • The Service Manager – Data Communications, ICT & IDC is responsible for the end-to-end service management and operational performance of telecommunications, ICT, and Internet Data Center (IDC) services for enterprise, carrier, and cloud customers. ...
Posted
5 days ago
Undisclosed

KL City

  • The key responsibility of the Premier Service Manager (PSM) is to be the first point of contact for all walk-in customers at the Premier Centre. The PSM is expected to provide high service standards to customers who visit the Premier Centre.
  • PSM is to serve with passion and confidence. His/Her service styles are always proactive and with genuine empathy. The outcome is to create a deliberate and differentiated customer experience with the PSM as the service provider.
  • He/She is expected to be well groomed and project high level of professionalism in all customers’ interaction. The PSM is to provide consistent, yet positive customer experience to all customers, paying particular attention in Welcoming and Welcoming Back. He/She will also engage customers through small talks and actively provide customers with helpful suggestions where possible. He/She is first point of contact, to Warmly welcome and/or welcome back customers to the Centre, directing them to meeting room, proactively attend to them and ensuring top of the class experience is delivered ...
Posted
a month ago
Undisclosed

KL City

  • Strong customer service and relationship management skills, with the ability to handle inquiries, issues, and expectations professionally.
  • Experience in service operations or aftersales management, including scheduling, follow-up, and performance tracking.
  • Proficiency in communication and presentation, with clear written and verbal skills for client interactions and internal reporting. ...
Posted
23 days ago
Undisclosed

KL City

  • Oversee and ensure the smooth daily operations of banquet functions and events.
  • Maintain service quality, food and beverage standards, and cleanliness of assigned areas.
  • Ensure company policies, procedures, and service standards are communicated and consistently followed by team members. ...
Posted
13 days ago
Undisclosed

KL City

  • Oversee daily Front Office operations, ensuring smooth check-in, check-out, and guest service delivery in line with Shangri-La standards.
  • Supervise and guide Front Office team members, including Service Leaders and Associates, fostering a positive and motivated work environment.
  • Manage guest feedback promptly, ensuring issues are resolved effectively and service recovery actions are implemented to enhance guest satisfaction. ...
Posted
21 days ago
MYR10,000 - MYR18,000 Sebulan

KL City

  • Manage the end-to-end processing of new insurance business applications, ensuring all documentation is complete, accurate, and submitted within established timelines
  • Produce customized insurance proposals and benefit illustrations to support the sales and advisory process.
  • Track application status closely by coordinating with insurers, underwriters, and internal stakeholders to facilitate smooth policy issuance. ...
Posted
20 days ago
MYR10,000 - MYR18,000 Sebulan
  • Manage the end-to-end processing of new insurance business applications, ensuring all documentation is complete, accurate, and submitted within established timelines
  • Produce customized insurance proposals and benefit illustrations to support the sales and advisory process.
  • Track application status closely by coordinating with insurers, underwriters, and internal stakeholders to facilitate smooth policy issuance. ...
Posted
20 days ago
MYR10,000 - MYR18,000 Sebulan

KL City

  • Manage the end-to-end processing of new insurance business applications, ensuring all documentation is complete, accurate, and submitted within established timelines
  • Produce customized insurance proposals and benefit illustrations to support the sales and advisory process.
  • Track application status closely by coordinating with insurers, underwriters, and internal stakeholders to facilitate smooth policy issuance. ...
Posted
20 days ago
Undisclosed

KL City

  • Assist clients, particularly Japanese multinational companies, in navigating complex transfer pricing regulations and optimizing tax efficiency.
  • Collaborate with internal teams across service lines and cross-jurisdictional areas to ensure cohesive and high-quality service delivery.
  • Actively engage in business development to expand the Japanese client base, identifying and pursuing new opportunities. ...
Posted
21 days ago
Undisclosed

KL City

  • Lead and manage SOC operations to ensure effective 24/7 security monitoring and incident response
  • Deliver and manage security services across client environments to ensure protection, compliance, and operational resilience
  • Oversee Managed Security Services (MSS) delivery, performance, and service quality ...
Posted
6 days ago
Undisclosed

KL City

  • Lead and manage SOC operations to ensure effective 24/7 security monitoring and incident response
  • Deliver and manage security services across client environments to ensure protection, compliance, and operational resilience
  • Oversee Managed Security Services (MSS) delivery, performance, and service quality ...
Posted
7 days ago
Undisclosed

KL City

  • Branch Operations Management
  • Responsible on the day-to-day operations of the branch. Ensuring branch adherence to the guidelines & control governing the processes & operations of the branch. This includes but not limited to:
  • Cash handling and teller operations. ...
Posted
5 days ago