Service Manager Jobs in Petaling Jaya - September 2026 - Urgent Hiring

Showing 71 jobs results for "service manager" in Petaling Jaya
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  • Establish clear retention goals to maintain zero-churn and recommending solutions by upselling and cross-selling.
  • Own overall relationship with assigned clients, which includes managing on-boarding, implementation, training, increasing adoption, ensuring retention, and high levels of customer satisfaction.
  • Establish a trusted and strategic advisor relationship to help drive continued value of our products and services. Communicate effectively with both internal and external senior-level management to understand customer needs, maximize retention and growth, and communicate learnings. ...
Posted
18 days ago
  • Lead distributor service and inventory management to ensure excellent customer service and product availability.
  • Develop replenishment strategies to optimise inventory, stock availability and working capital.
  • Partner with Sales, Planning, Logistics, Warehouse and Finance to support demand, promotions and new product launches. ...
Posted
23 days ago
  • Serve as the primary finance partner to the Eurasia Service Commercial leadership teams.
  • Provide financial insights and recommendations that support service revenue growth, margin expansion, and long-range strategic priorities.
  • Translate business strategies into measurable financial objectives, performance indicators, and execution plans. ...
Posted
13 days ago
  • Lead distributor service and inventory management to ensure excellent customer service and product availability.
  • Develop replenishment strategies to optimise inventory, stock availability and working capital.
  • Partner with Sales, Planning, Logistics, Warehouse and Finance to support demand, promotions and new product launches. ...
Posted
23 days ago
  • Our client is an established IT infrastructure and cybersecurity service provider. They are located in Kota Damansara.
  • Job Description:
  • Role Summary ...
Posted
10 days ago
  • Oversee daily workshop operations and workflow.
  • Monitor workshop productivity, efficiency, utilization, and KPIs.
  • Allocate jobs and monitor technicians’ performance. ...
Posted
16 days ago
  • Strategy & Commercial Planning: Drive the annual and half-yearly strategy for our Financial Services and Omnicommerce verticals. You will combine financial, product, and operational insights to translate commercial targets into roadmaps that optimize core products and/or incubate new models. Holding accountability for shared OKRs, you will ensure our operational execution strictly aligns with the bottom line.
  • GTM Planning & Commercialization: Bring new business concepts to life by leading the Go-To-Market strategy and operational launch. You will balance high-level strategic vision with rigorous ground-level feasibility to ensure successful market adoption.
  • Cross-Functional Program Ownership: Independently lead complex projects through cross functional collaboration. Own team's prioritization framework, allocating resources and clearing bottlenecks to ensure seamless delivery ...
Posted
11 days ago
Posted
a month ago
  • Manage the operating Innovation Center (InnoC) budget and costs in accordance with annual allocation to ensure efficient and responsible use of resources
  • Monitor product formulation guidelines and procedure compliance to drive improvements in existing products, reduce costs, enhance performance, and simplify manufacturing processes
  • Manage product formulation across laboratory-scale and pilot-scale testing to deliver reliable and high-quality technical outcomes for customers ...
Posted
a month ago
  • Map end‑to‑end team member journeys across People Services (e.g. hire‑to‑pay, lifecycle changes, time & attendance, payroll‑related interactions).
  • Identify pain points, inefficiencies, rework, and experience gaps from a customer and operational lens.
  • Co‑design simpler, clearer, more intuitive service experiences, balancing employee expectations with People Services capacity and constraints. ...
Posted
4 days ago
  • Lead the end-to-end planning and delivery of consumer-facing GTM campaigns for PayLater by Grab, consumer cash loans, and GrabPay.
  • Translate consumer segment growth targets into actionable promotional strategies, channel messaging, media plans, and project milestones.
  • Coordinate cross-functional delivery across internal teams (Consumer CRM, In-App Growth, Performance Marketing, PR, and Legal) and creative/media agencies. ...
Posted
10 days ago
  • Lead the end-to-end customer order processing cycle, ensuring timely, accurate, and compliant order fulfilment.
  • Manage and coach the Customer Service team to deliver high service standards and achieve operational KPIs.
  • Collaborate with Commercial, Planning, Warehouse, Logistics, Finance, and Manufacturing teams to ensure seamless order fulfilment. ...
Posted
25 days ago
  • Lead the end-to-end customer order processing cycle, ensuring timely, accurate, and compliant order fulfilment.
  • Manage and coach the Customer Service team to deliver high service standards and achieve operational KPIs.
  • Collaborate with Commercial, Planning, Warehouse, Logistics, Finance, and Manufacturing teams to ensure seamless order fulfilment. ...
Posted
a month ago
  • Lead the end-to-end planning and delivery of consumer-facing GTM campaigns for PayLater by Grab, consumer cash loans, and GrabPay.
  • Translate consumer segment growth targets into actionable promotional strategies, channel messaging, media plans, and project milestones.
  • Coordinate cross-functional delivery across internal teams (Consumer CRM, In-App Growth, Performance Marketing, PR, and Legal) and creative/media agencies. ...
Posted
24 days ago
  • If you are looking to excel and make a difference, take a closer look at us…
  • We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation.
Posted
25 days ago
  • If you are looking to excel and make a difference, take a closer look at us…
  • We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation.
Posted
25 days ago
  • If you are looking to excel and make a difference, take a closer look at us…
  • We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation.
Posted
25 days ago
  • Ensure accurate, timely, and compliant execution of end‑to‑end Order‑to‑Cash (OTC) processes.
  • Act as major interface for customer accounts, supporting business continuity, issue resolution, and long‑term customer relationships
  • Deliver professional and consistent customer service to assigned customers and accounts. ...
Posted
17 days ago
  • Ensure accurate, timely, and compliant execution of end‑to‑end Order‑to‑Cash (OTC) processes.
  • Act as major interface for customer accounts, supporting business continuity, issue resolution, and long‑term customer relationships
  • Deliver professional and consistent customer service to assigned customers and accounts. ...
Posted
17 days ago
  • If you are looking to excel and make a difference, take a closer look at us…
  • We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation.
Posted
a month ago
  • To identify new sales opportunities, develop strategies & tactical plan to create competition edge. (eg Bundling offer and custom make proposal for breakthrough)
  • To gather market intelligence and support SWOT analysis & development (eg Competitor / useful recipe, Food Trend & etc)
  • To ice break & maintain good rapport with external stakeholders to ensure brand loyalty and business sustainability. (eg Exe Chef, Pastry Chef, F&B Manager, R&D Manager & etc) ...
Posted
2 days ago
  • Manage operating departmental budgets and costs according to annual allocation to ensure efficient usage of resources, where applicable
  • Develop and implement processes and strategies (local go-to-market strategies, sales strategies and customer strategies) for assigned customers to ensure achievement of goals
  • Monitor team key performance indicators achievement. Conduct regular reviews to provide feedback on achievements, performance gaps and requirements for improvement ...
Posted
3 days ago
  • Own and grow relationships with key clients including L'Oréal Paris, Kiehl's, Maybelline, Garnier Bonuslink, Ali Cafe, YSL and more.
  • Lead client meetings and presentations — confidently communicate ideas, give recommendations and drive discussions forward.
  • Understand the business behind the brief and turn client challenges into clear, relevant marketing solutions. ...
Posted
5 days ago
  • Manage operating departmental budgets and costs according to annual allocation to ensure efficient usage of resources, where applicable
  • Develop and implement processes and strategies (local go-to-market strategies, sales strategies and customer strategies) for assigned customers to ensure achievement of goals
  • Monitor team key performance indicators achievement. Conduct regular reviews to provide feedback on achievements, performance gaps and requirements for improvement ...
Posted
17 days ago
  • Manage operating departmental budgets and costs according to annual allocation to ensure efficient usage of resources, where applicable
  • Develop and implement processes and strategies (local go-to-market strategies, sales strategies and customer strategies) for assigned customers to ensure achievement of goals
  • Monitor team key performance indicators achievement. Conduct regular reviews to provide feedback on achievements, performance gaps and requirements for improvement ...
Posted
18 days ago

XCalibur Digital Sdn Bhd (Part Of Times Media Sdn Bhd)

  • Client Onboarding
  • Prepare the Minutes of Meeting (MoM) document for the internal meeting and ensure all team members involved are given a copy of the M.O.M. The MoM is to be prepared within 24 working hours of the internal meeting being conducted.
  • Should there be preparations needed before the Client Onboarding Meeting, the Account Manager will keep track of the preparations based on what is stated in M.O.M. ...
Posted
18 days ago
  • O2C & Credit Excellence: Drive order-to-cash efficiency while ensuring the rigorous implementation of credit and collection policies.
  • Team Leadership: Inspire, coach, and develop your team of 12 professionals.
  • Risk & Business Growth: Collaborate across all divisions and finance teams to balance credit risk with commercial opportunities. ...
Posted
13 days ago
  • To identify new sales opportunities, develop strategies & tactical plan to create competition edge. (eg Bundling offer and custom make proposal for breakthrough)
  • To gather market intelligence and support SWOT analysis & development (eg Competitor / useful recipe, Food Trend & etc)
  • To ice break & maintain good rapport with external stakeholders to ensure brand loyalty and business sustainability. (eg Exe Chef, Pastry Chef, F&B Manager, R&D Manager & etc) ...
Posted
23 days ago
  • Customer Partnership & Business growth:
  • Act as the primary Q&FS partner for assigned Global/Regional customer accounts. Manage their expectations, ensure alignment with BC’s quality, food safety, regulatory and operational policies.
  • Lead regular customer meetings on quality performance , reviewing performance metrics, trends, risks and opportunities, projects and collaboration . ...
Posted
23 days ago