Product manager for Affluent & Co-Brand credit cards segment. Responsibilities include end-to-end management; development and growth of the products – P&L management, flow of acquisition for all bankwide sales channels of the products, design/improvise new initiatives to better serve customers’ needs.
This role must be comfortable to working in an agile environment, across multiple teams and working with all levels within or out of the organization, including with/on digital enhancements/transitions from the Bank to get results independently.
This role will be responsible in assisting the Payments Product Manager to develop and grow the issuing payments products for the affluent & Co-Brand segment including lifecycle from end-to-end. This involves direct vendor management, streamlining operational workflows, and serving as the lead for resolving complex credit card-related issues to ensure seamless service delivery.
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Source and shortlist candidates through job portals, databases, social platforms, and internal talent pools and liaise with hiring managers to align on candidate profiles and hiring needs
Coordinate recruitment activities including interview scheduling, documentation preparation, and approvals
Prepare and issue offer letters in accordance with approved terms and company policies
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Researches the customer’s business and prepares thoughtful insights and questions ahead of meetings.
Conducts efficient discovery questioning to uncover objectives, challenges, and opportunities beyond surface-level needs.
Builds multithreaded relationships across all levels and functions, guiding decision-making by creating a shared vision and aligning value propositions.
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