Manage and optimize standardized, out-of-the-box ServiceNow processes according to demand, ensuring efficient and streamlined processes.
Troubleshooting and resolving technical issues and defects related to ServiceNow processes.
Collaborate with cross-functional teams to integrate ServiceNow with various business systems and applications and their interfaces, based on REST API technology.
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Maintain platform stability and performance across production and non-production environments, including monitoring, troubleshooting, and daily operational checks.
Support release management: packaging, testing, deployment, and post-deployment verification across environments.
Provide first-level support — triage, troubleshoot, and resolve platform incidents, escalating where required.
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Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf.