Engages customers in a courteous and professional manner.
Anticipates and ensures prompt and efficient attention to customer needs.
Applies the use of specialized tools and follows documented procedures and policies to diagnose and complete less complex repairs, including identifying and preparing required parts and tools.
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Develop and implement a comprehensive preventive maintenance (PM) program: Create and execute a proactive maintenance schedule to minimize equipment breakdowns and optimize production efficiency.
Manage maintenance team: Recruit, train, and lead a skilled maintenance team to effectively address equipment issues and repairs.
Oversee maintenance activities: Coordinate and prioritize maintenance tasks, ensuring timely completion and adherence to safety protocols.
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Responsible for the inspection, repair, and rework of defective server PCBA products, accurately identifying issues such as high-density BGA soldering defects, component failures, and high-speed signal link problems.
Standardize the filling out of repair records, compile repair data, provide feedback on frequently occurring defects, and assist the process department in driving improvements.
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Develop and implement a comprehensive preventive maintenance (PM) program: Create and execute a proactive maintenance schedule to minimize equipment breakdowns and optimize production efficiency.
Manage maintenance team: Recruit, train, and lead a skilled maintenance team to effectively address equipment issues and repairs.
Oversee maintenance activities: Coordinate and prioritize maintenance tasks, ensuring timely completion and adherence to safety protocols.
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Perform daily inspection, maintenance, troubleshooting, and repair of electrical and water systems within the factory, including distribution boxes, water pipes, water pumps, lighting, and related equipment.
Conduct regular inspections of electrical wiring, water lines, and piping systems to identify potential safety hazards and prevent equipment failures.
Respond promptly to maintenance issues and emergencies such as water leaks, power interruptions, electrical faults, and short circuits.
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Deliver assigned Maintenance Services to client SLA and KPI requirements, supporting continuous facility uptime and safe 24/7 operations.
Monitor BMS, PMS, safety systems, and other monitoring platforms during shift, identifying deviations from normal operating parameters and escalating promptly in line with approved procedures.
Conduct scheduled facility rounds, readings, and equipment status checks across mechanical, electrical, safety, and general facility systems.
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