Design and implement structured clienteling programs across Southeast Asia, with clear KPIs for engagement, retention, and high-value conversions.
Build a tiered, omnichannel roadmap focused on personalized experiences for high-value clients.
Partner with Client Services Team Managers and Client Advisors to foster a client-first mindset, strengthening relationships, storytelling, and product knowledge.
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Work with market partners/distributors across ASEAN to shape and deliver locally relevant trade plans that support brand visibility and business momentum
Guide distributor teams on how campaigns, launches, and retail initiatives should be interpreted and presented in-market
Help maintain a premium and consistent brand image across physical retail touchpoints
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