• Communicate courteously with customers via live chat, social media and update customers on the status of their requests within time frame.
• Manage overall online marketing planning, coordination and execution.
• Manage the 6 pillr social media profile and presence, including Facebook, Instagram, Twitter, Telegram, Tiktok and Youtube
• Manages all google activities, including SEO and keyword management, google display network and all other digital marketing activities
• Assist in digital and social media advertising planning, budgeting, tracking, activities and monitoring.
• Develop engaging, creative, innovative content for regularly scheduled posts, which enlighten audiences and promote brand-focused messages
• Optimizing contents and technology with different tactical campaign and strategies
• Ensuring design and content are aligned with business objectives based on proven data and customer journey
Support customers to place online orders with the client.
Provide timely support to customers through available communication channels (inbound phone calls and email).
Processing payments and confidential client information in a manner that is precise and safeguards the customer’s personal and financial payment data at all times.
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Develop and implement digital marketing strategies to drive online traffic to the company website and generate leads.
Plan, execute, and optimize digital advertising campaigns across various channels.
Manage the company's social media presence across all relevant platforms, including creating and curating engaging content, monitoring social media channels, and responding to comments and messages.
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Develop and implement digital marketing strategies to drive online traffic to the company website and generate leads.
Plan, execute, and optimize digital advertising campaigns across various channels.
Manage the company's social media presence across all relevant platforms, including creating and curating engaging content, monitoring social media channels, and responding to comments and messages.
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Our client is the worldwide leader in outsourced omnichannel customer experience management. They connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions.
Job Description
Responsible to resolve customer queries in a timely and accurate way through inbound call, email or live chat
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We are looking for a Digital Marketing Specialist to participate in our company’s digital advertising campaigns. Your main responsibilities include monitoring online consumer behavior and working with the team to create campaigns to increase site traffic and sales. Our ideal candidate is able to proactively research market trends and create/optimize product campaigns. We would like a creative team player with a passion for digital marketing to become a pivotal part of our marketing team.
Responsibilities
Research advertising trends and competitors’ pricing and products
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