Assist in the development and execution of integrated marketing campaigns across multiple channels, including digital, social media, email and traditional media
Support the planning and coordination of marketing projects from conception through to completion, ensuring timely delivery and budget adherence
Conduct market research and competitor analysis to identify opportunities and inform marketing strategy
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Execute the QA Vision: Support and execute the Head of QA's vision and the company's strategic direction, adhering to established best practices and processes.
Collaborate Effectively: Work closely and collaboratively with the QA Lead, team members, and internal and external stakeholders to support the full end-to-end testing process and QA activities throughout the project, agile sprint, and support phases.
Analyze Requirements: Perform detailed requirements analysis, study, and test planning during the requirement stage. Highlight any concerns or issues early to mitigate potential risks and gaps in QA delivery.
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Provide technical support and product demonstrations to potential customers, showcasing the features and benefits of our industrial assembly tools, mold & die components, stud welding equipment, and painting tools.
Collaborate with the sales team to understand customer requirements and develop tailored solutions to meet their specific needs.
Conduct on-site visits to customer facilities to assess their current processes and identify opportunities for improvement using our products.
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We are looking for a Tech Support Lead to take the next step from being a strong individual contributor into leading day-to-day technical support. This is a hands-on role, not a management position: you are not a developer, but you can read code, trace it through a system, identify the root cause of a bug, and make a simple, low-risk fix yourself when appropriate. For anything beyond a simple fix, you partner closely with the development team to drive issues to a permanent resolution. You are comfortable using AI-assisted tools to speed up investigation, debugging, and documentation. Alongside the technical work, you act as the point person for your support team, guiding less experienced teammates and helping raise the overall standard of how issues get investigated and closed.
ParcelDaily is seeking a Quality Assurance (QA) Intern to work closely with developers, product, customer service, and operations to test and improve the ParcelDaily platform. The role involves testing workflows, courier integrations, parcel bookings, payment transactions, tracking updates, and other features used by customers.
Core backend services. Design, build, and operate the APIs and services powering our POS and payments platform, supporting high-volume, real-time transactions.
Transaction correctness. Build systems that handle retries, duplicate requests, concurrency, and partial failures without compromising data integrity.
Architecture and technical decisions. Define service boundaries, evaluate technologies, and make thoughtful trade-offs across performance, reliability, complexity, and cost.
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Agentic AI ArchitectureDesign and implement production-grade agentic systems using models such as Claude. Agent orchestration, tool calling, function calling, multi-agent architectures, planning and task decomposition, agent memory, context management, state machines and workflow engines, long-running agents, human-in-the-loop systems, autonomous execution, recovery and retry mechanisms, observability, and evaluation. You understand the difference between LLM → Agent → Workflow → Autonomous System, and when each is appropriate.
Agentic Loops & Self-OptimizationA major part of the role is building closed-loop systems: Goal → Plan → Execute → Observe → Evaluate → Learn → Re-plan → Execute. Systems that evaluate their own outputs, detect failed actions, identify root causes, adjust strategies, optimize prompts and tool selection, keep what works, roll back what does not, and improve over time. Reflection, critique, self-evaluation, feedback loops, reward signals, evaluation frameworks, automated experimentation, memory, retrieval, state management.
Claude / LLM EngineeringDeep practical experience with Claude/Anthropic APIs is highly desirable. Tool use, structured outputs, streaming, context management, prompt engineering, system prompts, long-context workflows, model routing, token optimization, latency and cost optimization, context compression, agent memory, LLM evaluation. Experience with other frontier models (OpenAI, Gemini, Llama or equivalent) is a plus.
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As part of the Product & Creative Marketing team, responsible for developing and maintaining high-quality product content, visual assets and e-commerce listings across automotive brands and online stores. The role combines creative design with product content development and e-commerce execution, working closely with Key Account, Commercial and Product teams to ensure product information, applications and visual content are accurate, consistent and commercially effective.
As part of the Product & Creative Marketing team, responsible for developing and maintaining high-quality product content, visual assets and e-commerce listings across automotive brands and online stores. The role combines creative design with product content development and e-commerce execution, working closely with Key Account, Commercial and Product teams to ensure product information, applications and visual content are accurate, consistent and commercially effective.