The TBO role presents an exciting opportunity to drive the adoption and utilization of taxPOD’s innovative Tax Education Platform among business users.
To manage and optimize existing AdWords (PPC) campaign components including, but not limited to – Ad Copy, Bid Prices, Cost per Conversion, Cost per Click, Keyword Research, etc.
Respond to customer support inquiries in accordance with training provided, standards and policies, including to supply diagnosis, resolution, and tracking of end user issues based on guidelines, documentation and scripts provided
Lead Conversion: Proactively convert inbound/outbound leads into long-term business partners through professional phone consultations and WhatsApp engagement.
Lead Conversion: Proactively convert inbound/outbound leads into long-term business partners through professional phone consultations and WhatsApp engagement.
Provide administrative support to Account Managers, source for products, prepare quotation, follow up with customers, process purchase orders, arrange billing and delivery