Customer Service & Client Support: Respond to customer and client enquiries through WhatsApp, email, phone calls, and other communication channels. Provide guidance and support on the company's digital platforms, products, and services.
Compliant Communication:Conduct professional communications with overdue clients via phone and other compliant channels. Remind and guide clients to make timely payments, and assist them in formulating reasonable repayment plans.
Use AI coding tools (e.g., Cursor, GitHub Copilot, Claude Code) to generate, refactor, and write clean, scalable code across frontend and backend systems.
Drive Outbound Sales: Make high-volume outbound calls and conduct cold calling to identify potential customers and generate new business opportunities.
Assist with day-to-day Accounts Payable (AP) and Accounts Receivable (AR) operations, including processing invoices, customer billing, and payment vouchers.