Requirements

Minimum 7 years of experience in restaurant, café, kopitiam or related F&B operations.
Minimum 3 yearsof experience managingmultiple F&B outlets.
Must have proven experience managing at least four (4) outlets or operations of comparable scale.
Must have hands-on experience in both FOH & BOH SOP execution.
Must possess strong Stock Control, Cost Control and Report Analysis skills.
Experience managing Outlet Managers, Assistant Managers or Area Managers.
Strong understanding of sales analysis, inventory management, food cost, labour cost and operational reporting.
Experience managing high-volume, fast-paced restaurant operations.
Experience managing multilingual and foreign worker teams is an advantage.
Diploma or Degree in Hospitality, Business, Operations Management or related field is preferred. Candidates with strong relevant experience are encouraged to apply.
Proficient in Microsoft Excel or Google Sheets and able to interpret POS reports.
Able to communicate effectively in English and Bahasa Malaysia.
Possess own transport and willing to travel frequently between outlets.
Able to work during weekends, public holidays and operational emergencies when required.

Preferred Leadership Qualities
- Strong ownership, accountability and integrity.
- Commercial mindset with strong business acumen.
- Hands-on leadership style with excellent problem-solving skills.
- Able to coach and develop managers to achieve operational excellence.
- Strong decision-making ability under pressure.
- Detail-oriented with excellent follow-through.
If you have a strong passion for multi-outlet F&B operations and are ready to lead high-performing teams, we invite you to apply and grow with us.

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