Assist in administration tasks which includes documentation, filing, correspondences, coordinating & following up on pending matters & business support functions.
Follow and adhere to work processes and standard operating procedures in performing day-to-day tasks
Resolve customer queries/complaints as per standard operating procedures and channel to respective operations team for immediate resolution.
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• Respond to customer inquiries, messages, comments, and live chats across social media, website, and e-commerce platforms in a timely and professional manner.
• Build customer relationships and provide product recommendations to support online sales conversion.
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• Respond to customer inquiries, messages, comments, and live chats across social media, website, and e-commerce platforms in a timely and professional manner.
• Build customer relationships and provide product recommendations to support online sales conversion.
...
• Respond to customer inquiries, messages, comments, and live chats across social media, website, and e-commerce platforms in a timely and professional manner.
• Build customer relationships and provide product recommendations to support online sales conversion.
...
• Respond to customer inquiries, messages, comments, and live chats across social media, website, and e-commerce platforms in a timely and professional manner.
• Build customer relationships and provide product recommendations to support online sales conversion.
...
• Respond to customer inquiries, messages, comments, and live chats across social media, website, and e-commerce platforms in a timely and professional manner.
• Build customer relationships and provide product recommendations to support online sales conversion.
...