Responsible for quality compliance duties relating to customer complaints, including but not limited to preliminary classification of complaints, customer and product follow ups, maintaining investigation records and all other supporting documentations, and assign additional actions as necessary to close complaint.
Ensures complaints are processed thoroughly and timely in compliance with departmental procedures and metrics.
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Responsible for quality compliance duties relating to customer complaints, including but not limited to preliminary classification of complaints, customer and product follow ups, maintaining investigation records and all other supporting documentations, and assign additional actions as necessary to close complaint.
Ensures complaints are processed thoroughly and timely in compliance with departmental procedures and metrics.
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If you are looking to excel and make a difference, take a closer look at us…
We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation.
Contract and Regulatory Compliance: Ensure daily updates and adherence to MPOB Sales & Purchase contracts.
Tax Exemption Management: Manage Sales and Services Tax (SST) exemption applications and prepare quarterly SST Exemption Reports.
Governmental Scheme Applications: Handle applications related to PENJENISAN, MIDA, FOSIM, and Customs 14(2) applications, including preparing quarterly MIDA import Duty Customs 14(2) reports.
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System Design: Develop blueprints and specifications for mechanical (HVAC, piping, lifts) and electrical (lighting, HT/LV distribution, data networks) systems.
Site Supervision: Oversee on-site M&E installations to ensure they align with engineering contracts, safety standards, and structural drawings.
Testing & Commissioning: Conduct performance tests on installed systems to verify functionality, energy efficiency, and regulatory compliance before handover.
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Implement the full-cycle recruitment process, including collecting departmental hiring requirements, drafting and posting job advertisements, screening candidates, conducting initial interviews, and scheduling subsequent interview rounds. Collaborate with department heads to define job roles and candidate profiles for positions.
Assist the HR Manager in managing and overseeing the full spectrum of Human Resources functions to support the company's business and manpower requirements.
Manage and supervise daily HR operations, ensuring HR policies, procedures, and processes are implemented effectively.
Work closely with Management and Department Heads to identify manpower requirements and support effective manpower planning and workforce management.
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Manage sourcing and negotiation activities for assigned procurement categories, including MRO, spare parts, laboratory chemicals and services, industrial services, and other categories as delegated by management.
Conduct RFI, RFQ, and tender processes, perform market analysis, and lead supplier sourcing and negotiations for responsible categories.
Review Purchase Requisitions (PRs) and Shopping Carts (SCs) in SAP/SRM, monitor order fulfillment and delivery status, and ensure timely availability of materials and services.
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Manage sourcing and negotiation activities for assigned procurement categories, including MRO, spare parts, laboratory chemicals and services, industrial services, and other categories as delegated by management.
Conduct RFI, RFQ, and tender processes, perform market analysis, and lead supplier sourcing and negotiations for responsible categories.
Review Purchase Requisitions (PRs) and Shopping Carts (SCs) in SAP/SRM, monitor order fulfillment and delivery status, and ensure timely availability of materials and services.
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Own assigned Functional Competency Groups end-to-end, covering competency framework development, assessment execution, intervention planning, and programme implementation aligned to business needs.
Lead the development and validation of Functional Competency Matrices and Rulers in collaboration with FCG Advisors, internal SMEs, and external consultants.
Plan, govern, and oversee competency assessments for internal SMEs and targeted employee groups to ensure consistency, credibility, and objectivity.
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Perform business requirement study based on the users’ request and corporate business strategy to identify feasible IT applications to be implemented to support the business and project requirements.
Lead and execute the implementation of approved ICT initiative/project which include pre-planning activities, detail project scoping, project management (resource deployment, budget monitoring, issue & change order resolution, risk management, project charter and project tracking & reporting), project development lifecycle phases (analysis, design, construction, implementation, post implementation review and project closure report) and setting up of Project Management Office to support Group business objectives and initiatives.
Assist in the evaluation and recommendation of overall tender proposals (technical/commercial evaluation) to be in line with Corporation’s tender and contract policies and procedures.
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Solid foundation in structural and piping engineering, supported by a degree or diploma in Mechanical, Structural, Marine, or related engineering discipline.
Practical experience in structural and piping design review, fabrication, installation, and inspection within shipbuilding, offshore, or heavy engineering environments.
Proficiency with relevant engineering standards and codes (e.g., offshore, marine, and pressure piping standards) and familiarity with class societies’ requirements.
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Proven experience in managing the end-to-end procurement process, including sourcing, obtaining quotations, negotiating terms, and selecting suppliers.
Experience in building and maintaining strong relationships with suppliers, understanding vendor capabilities, and negotiating favorable pricing and service terms.
Hands-on experience with drafting, reviewing, and managing supplier contracts and service agreements, ensuring compliance and effective contract execution.
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