Solution Implementation: Translating business and operational requirements into scalable AI capabilities that automate workflows and augment decision-making.
AI Agent Integration: Integrating AI agents with observability, telemetry, event management, and operational monitoring platforms to enable intelligent automation and incident response.
Performance Optimization: Monitoring and optimizing agent performance through model evaluation, prompt refinement, and logic enhancements to improve accuracy and reliability.
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Our client is a small, fast-growing product and licensing solutions agency specializing in custom-designed premiums and merchandise. They are experts in custom design, character licensing, and movie premium promotions, serving top multinational
and recognizable brands across Malaysia and the region.
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As a Network Security Engineer (Firewall) you will work in a team focused on network-security related services. The primary focus of a network-security engineer is technical.
You would be responsible for implementing and operating network-security related services together with other members of your team. These tasks include security policy implementation on firewall devices, lifecycle-management, participation in firewall upgrades and changes related to the infrastructure.
Administration of Firewall, Site to Site VPN and SSL Interception environment
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Create and pursue leads from various sources and convert them into offers to order to sales in timebound manner by engaging customers through digital modes (telephone/ emails).
Will have monthly targets for order booking and shipping.
The variable incentive will be linked to orders/shipment numbers. The activities involved in delivering the results will comprise of:
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Detail-oriented and execution-focused, with a strong sense of ownership in managing a roadmap of campaigns across rewards, lifestyle, and entertainment categories.
Digitally-savvy with a good understanding of digital journeys; able to support optimisation of campaign placements across app, web and social platforms to drive engagement and conversion.
Performance-driven, comfortable in driving take up and conversions which ultimately grow revenues and user engagement.
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You will take full ownership of end-to-end resolution for CEO, Executive, and Regulatory Compliance escalations across Singapore and Malaysia.
You will strictly adhere to the 15-minute acknowledgement and 7-day resolution frameworks.
You will partner with Legal, Public Affairs, and Regional Compliance teams to draft empathetic, risk-mitigated executive write-ups and formal statutory responses, preventing brand fallout and regulatory penalties.
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Achieve sales targets for Point-of-Care Testing (POCT), allergy, and related products across General Practitioner (GP) clinics, pharmacies, and private hospitals in designated areas, while proactively identifying and developing new potential accounts to expand analyzer uptake and product categories
Educate doctors and Healthcare Professionals (HCPs) on POCT analyzers for disease screening, early diagnosis, and effective patient monitoring, as well as on allergy management across the full continuum from diagnosis to treatment
Defend and grow existing customer accounts to expand patient access to POCT systems, and deliver compelling product presentations and after-sales support to maintain strong, long-term customer relationships
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Minimum 3 to 5 years of progressive experience strictly within HR Operations or Human Capital Administration.
Proven track record in managing the full employee lifecycle (onboarding, lifecycle changes, offboarding) within a structured organization (higher education experience is highly advantageous).
Strong capability in managing complex stakeholder workflows, tracking contracts, and ensuring compliance with university policies.
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As a Senior Network Security Engineer (Firewall), you will work within a team responsible for secure, stable and compliant network-security services. The role remains strongly technical, with increased ownership for complex implementations, troubleshooting and operational quality.
You will implement and operate firewall, VPN, SSL interception and network micro-segmentation services together with the team. Responsibilities include security policy implementation, lifecycle management, upgrades, infrastructure changes and resolution of complex incidents.
You will provide technical guidance to engineers, contribute to technical reviews and help improve documentation, standards and operational procedures. The role does not include direct people-management responsibility.
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The Level 2 Analyst is responsible for conducting in-depth investigations of escalated alerts and events, as well as incidents reported manually by users. This role is crucial in enhancing data accuracy, performing detailed research, and categorizing complex cases to ensure effective incident response and management.
The Level 2 Analyst plays a vital role in safeguarding the organization's information security by identifying threats, analyzing attack methods, and providing actionable insights for mitigation and prevention. Through meticulous analysis and data enrichment, the Level 2 Analyst significantly contributes to the overall efficiency and effectiveness of the security operations team. Must be willing to work shift to cover APAC hours (9AM to 6PM) and NY hours (10PM to 7AM).
Perform comprehensive analysis of escalated cases from Level 1 Analysts to identify root causes and potential threats.
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Plan and deliver assigned product LCM activities in line with market plans, agreed priorities, internal objectives, local requirements and applicable global procedures.
Prepare, compile and customise submission dossiers, including country-specific Module 1 content, national forms, declarations, cover letters, administrative documents and supporting records.
Coordinate CMC and non-CMC content with International iRAMs, iRADs and iCMC; identify package gaps and secure timely, approved source documents and responses.
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To take an important role I the month-end process by passing accounting entries as needed
To guide junior staff in the team
To work closely with the Regional Head Office in Singapore as well as various stakeholders in the other services entities to ensure consistency in payment processes across the serviced entities
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Plan and achieve sales targets for Royal College of Pathologists of Australasia (RCPA) quality assurance programs, analyzers, and related products across laboratories, private hospitals, teaching hospitals, and government hospitals within the designated territory
Educate Healthcare Professionals (HCPs) and relevant stakeholders on the value of EQA programs and related products, emphasizing their role in enabling accurate, reliable, and user-friendly diagnostics
Retain and grow existing customer accounts by deepening engagement on EQA sample programs and expanding the patient base for current analyzer parameters
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Develop and maintain strong relationships with internal regulatory teams, affiliates, and distributors to ensure effective stakeholder management and operational excellence.
Collaborate with affiliates and distributors to assess the impact of regulatory changes and ensure appropriate follow-up actions are implemented.
Drive continuous improvement initiatives and optimize regulatory tools, systems, and ways of working.
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Plan and deliver assigned product LCM activities in line with market plans, agreed priorities, internal objectives, local requirements and applicable global procedures.
Prepare, compile and customise submission dossiers, including country-specific Module 1 content, national forms, declarations, cover letters, administrative documents and supporting records.
Coordinate CMC and non-CMC content with International iRAMs, iRADs and iCMC; identify package gaps and secure timely, approved source documents and responses.
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