Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.
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Meet group coordinator/host(ess) prior to functions, make introductions, and ensure that all arrangements are agreeable. Read and analyze banquet event order in order to gather guest information, determine proper set up, timeline, specific guest needs, buffets, action stations, etc. Respond to and try to fulfill any special banquet event arrangements. Follow up on special banquet event arrangements to ensure compliance.
Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
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Generate insurance quotations based on customer needs and policy requirements.
Prepare cover notes for approved insurance policies.
Request necessary documents from customers, such as grants, transfer of ownership slips, and MYJPJ applications, to facilitate cover note issuance.
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Lead the end-to-end planning and delivery of consumer-facing GTM campaigns for PayLater by Grab, consumer cash loans, and GrabPay.
Translate consumer segment growth targets into actionable promotional strategies, channel messaging, media plans, and project milestones.
Coordinate cross-functional delivery across internal teams (Consumer CRM, In-App Growth, Performance Marketing, PR, and Legal) and creative/media agencies.
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Issue sales invoices and e-Invoices to customers in compliance with LHDN's e-Invoicing requirements, ensuring accuracy of customer details, tax codes, and transaction data.
Submit e-Invoices via MyInvois portal/system and monitor validation status, resolving rejected or failed submissions promptly.
Generate Official Receipts in the accounting system upon receipt of customer payments.
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Lead and mentor a team of Fraud Operation Analysts, providing guidance on investigations and operational improvements
Monitor and analyse fraud alerts, ensuring accuracy and proposing enhancements to improve system performance
Utilise data analytics tools and methodologies to identify patterns, trends, and anomalies indicative of fraudulent behavior in transaction data, user activities and other relevant datasets
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Coordinate, check and review the procurement of Supply and Services related. Coordinate, monitor, and review the procurement of supply and services related to rolling stock, ensuring full compliance with procurement policies, procedures, and guidelines for both CAPEX and OPEX.
Execute and ensure smooth running of sourcing activities (pre, during and after).
Prepare PO in the system upon award and letter of award issuance.
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Build and lead the project delivery function: hire, mentor, and manage project managers; set delivery standards, playbooks, and KPIs.
Own portfolio-level delivery — timelines, budgets, quality — across all concurrent AI Vision, system integration, and enterprise deployment projects.
Personally lead the largest, most complex programs: CCTV / video surveillance rollouts, multi-site on-premise server and software deployments, and agentic AI initiatives (multi-agent orchestration systems, natural-language query layers over real-time vision event data, LLM tool-use and automation).
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Lamarsa Coffee Machine Company (Lamarsa), based in Petaling Jaya, Selangor, is hiring a Brand Marketing Manager to lead and execute the company's overall marketing strategy to drive brand growth, customer engagement and sales. The role will lead a small in-house marketing team, collaborate with internal teams, external agencies and brand partners, and manage planning, review and execution of integrated campaigns across digital, retail and offline channels.
We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation.
Own the end-to-end recruitment process for technical positions across Engineering, Product, Data, AI, Machine Learning, Infrastructure, DevOps, Cybersecurity, QA, and related functions.
Partner with hiring managers and senior leaders to define hiring requirements, interview strategies, talent profiles, and workforce planning priorities.
Act as a trusted talent advisor by providing market intelligence, talent mapping, compensation insights, and hiring recommendations.
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National Kidney Foundation of Malaysia (NKF), established in 1969, is dedicated to improving the lives of people affected by kidney disease and kidney failure. NKF provides subsidised dialysis treatment and support for peritoneal dialysis, as well as kidney health screening, prevention, education, and awareness programmes. With centres and programmes nationwide, NKF works closely with healthcare professionals, partners, and communities to promote better kidney health.gan donation campaigns, and educational and awareness initiatives to promote kidney health.
Meet group coordinator/host(ess) prior to functions, make introductions, and ensure that all arrangements are agreeable. Read and analyze banquet event order in order to gather guest information, determine proper set up, timeline, specific guest needs, buffets, action stations, etc. Respond to and try to fulfill any special banquet event arrangements. Follow up on special banquet event arrangements to ensure compliance.
Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
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Ideation of products/ services/ offers/ solutions to meet market demands and customer expectations.
This role requires taking some initial direction, and then shaping concepts ahead of time to meet the GTM calendar timeline. Also requires willingness to step into an end-to-end role when needed, and not afraid of getting into actual operational matters.
Analyze data on customer patterns with a view to identify opportunities to serve customer and market needs.
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Accountable for overall Inventory holding. Responsible for the effective and efficient strategy planning on inventory holding, aged inventory, and all channel inventory planning.
Accountable and responsible on managing accuracy of inventory system and reporting inclusive but not limited to conduct thorough investigation and report of any stocks variance. Manage monthly stocks reconcile or anytime its required and resolve on timely manner.
Own and drive End of Life (EOL) , Return to warehouse (RTW) from stores to warehouse, Return to Vendor (RTV) from warehouse to vendor to deplete all the inventory.
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Lead space planning, category layout and planogram development for new, refit and existing stores.
Lead planogram development, maintenance, and optimisation of merchandising displays, including adjacency planning, to ensure accuracy, effectiveness, and alignment with space planning principles
Drive range and assortment planning to ensure the right product range and space allocation across different stores.
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