Lead and elevate the agency's creative vision, driving innovative, social-first ideas that are culturally relevant, platform-native, audience-centric and aligned with client objectives, brand guidelines and business outcomes.
Lead ideation and concept development for campaigns across social and content.
Establish best practices and creative frameworks that drive excellence across social, content, and digital marketing initiatives.
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Lead end-to-end customer support operations across multiple regions, ensuring consistent service standards.
Develop and implement regional customer service SOPs, workflows, and escalation matrices tailored for each market while aligning wit overall brand guidelines.
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As a Junior Marketing Executive, you run the day to day digital presence of Strella Consulting Sdn. Bhd. and other companies in the group across search, social, and web.
You own organic and paid search performance for the group’s enterprise software and platform brands, and you manage the agencies that deliver those campaigns, holding them to agreed targets and budgets. Alongside this, you prepare the group for exhibitions in Malaysia and overseas so that every event is properly equipped and every lead is captured.
This role suits someone with roughly 1 to 2 years of hands-on digital marketing experience who wants broader ownership. You will run day to day execution independently, with direction and quality review from the Marketing Manager on strategy, budget, and messaging.