Workforce Scheduling: Strategize and manage daily manpower schedules for both inbound and outbound inspectors across all channels (BST, NCD Corp, B2B, and Website) to ensure 100% operational coverage.
Lead Management: Promptly assign new leads to the appropriate inspectors and monitor real-time progress to meet strict turnaround time (TAT) and Service Level Agreements (SLA).
Capacity Optimization: Constantly review operational capacity for both low and high-volume retail periods, ensuring completion times are optimized (averaging 20–35 mins per case based on capacity).
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To market industrial hire purchase product to existing customers and new prospects.
To conduct site visit and Know Your Customer (KYC) on new applications and make recommendations with sound credit judgement to credit evaluation department.
To ensure assigned cases are followed up timely and ensure completion within stipulated time frame.
...
To market industrial hire purchase product to existing customers and new prospects.
To conduct site visit and Know Your Customer (KYC) on new applications and make recommendations with sound credit judgement to credit evaluation department.
To ensure assigned cases are followed up timely and ensure completion within stipulated time frame.
...
To market industrial hire purchase product to existing customers and new prospects.
To conduct site visit and Know Your Customer (KYC) on new applications and make recommendations with sound credit judgement to credit evaluation department.
To ensure assigned cases are followed up timely and ensure completion within stipulated time frame.
...