· Provide technical support for the devices during day-to-day operations and project implementations (if any) hosted at Data Centre Bangi, Bangsar, and NTT Cyberjaya.
· Act as the Subject Matter Expert (SME) and primary point of contact for communication, accountability, and escalation with the End User Technical Team at Level 3 support....
Design, implement, configure, and maintain enterprise network infrastructure, including LAN, WAN, WLAN, VPN, switches, routers, firewalls, and related network devices.
Monitor network performance, availability, capacity, and reliability.
Ensure network infrastructure is properly configured, documented, and maintained....