Lead or Drive basic-to-medium complexity Product Development Projects (Innovation & Renovation) according to NPD Process for Product, Process and Packaging (Basic +)
Full Ownership of Outlet Operations — Take full ownership of the outlet's overall business operations and performance, including sales, cost control, staffing, compliance, and guest experience across dine-in, takeaway, catering, and delivery channels.
People Management — Lead, train, coach, and develop the wider restaurant team, including staff scheduling, performance management, and succession planning.
Problem Solving — Identify root causes of operational, staffing, and service issues, and act decisively to resolve them, escalating only when necessary.
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Provide technical support and product demonstrations to potential customers, showcasing the features and benefits of our industrial assembly tools, mold & die components, stud welding equipment, and painting tools.
Collaborate with the sales team to understand customer requirements and develop tailored solutions to meet their specific needs.
Conduct on-site visits to customer facilities to assess their current processes and identify opportunities for improvement using our products.
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Assist in managing the day-to-day operation matters including disbursement checking (monitoring of pre-disbursement conditions and post-disbursement conditions) ensuring all standards and requirements are met.
Perform verifications with paymasters and suppliers.
Recording verification site-visits, ensuring site-visit verification reports are delivered, and scrutinizing the report provided ensuring it meets the standards and requirements placed.
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