Delivering and tracking against the key commercial KPI's of sales and profitability
Curating the optimum assortment for our customers that delivers on all our commercial targets, sales and profitability across multiple business units – instore, ecommerce platforms
Identifying market trends, growing and developing new areas of business identified as strategic growth opportunities...
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Anticipating and identifying shortfalls in performance and taking necessary remedial actions promptly.
Identifying and evaluating new opportunities with existing and potential customers, determining plans for implementation, and allocating required resources.
Planning and executing customer surveys and acting on the survey results to ensure a high level of customer satisfaction....
Investor onboarding, from the account opening flow on our platform through to the account opened with the licensed partner, including the customer due diligence doit performs at its end.
Accurate and up to date records of investors, their transactions and the holdings recorded against them.
Daily reconciliation between doit's records and each licensed partner's records, including investigating breaks (differences between the two sets of records), tracking how long each one stays open, and escalating those that do not clear....
Develop audit planning documents, define audit scope and objectives, and prepare risk-based audit programs for management approval.
Conduct audit planning activities, including preliminary discussions with stakeholders, process walkthroughs, information gathering and data analytics to identify key risks and areas of focus.
Execute audit engagements in accordance with approved audit plans and timelines, ensuring sufficient and appropriate audit evidence is obtained and documented....
Develop and execute the strategic roadmap for the Policy Administration department, aligning operational goals with the broader business objectives of the organization.
Drive digital transformation initiatives within policy servicing, leveraging technology to automate manual processes, reduce turnaround times, and improve accuracy.
Provide thought leadership on industry best practices, regulatory changes, and emerging trends affecting policy administration....
Lead Internal Process Reviews: Plan and execute risk-based financial, operational, and compliance internal audit reviews end-to-end.
Evaluate Controls & Governance: Assess the effectiveness of internal controls, risk management framework, and operational efficiency across business units.
Partner with Stakeholders: Collaborate directly with process owners to validate findings, analyze root causes, and craft practical, value-added recommendations....
Provide leadership, coaching and line management for a number of direct reports across different geographies. Ensure the principles of both individual and team performance development are used to develop and develop staff to their full potential
Development of International market organisational capability, active promotion of a knowledge sharing culture and continuous improvement mentality within International Regulatory Affairs as a Subject Matter Expert
Attract and recruit talent. Be an ambassador for the Int’l Regulatory Affairs, able to engage stakeholders and clearly articulate the RAM roles and responsibilities....
Team Setup & Strategy: Establish operations from scratch, define Day 1 and long-term support roadmaps, and develop operational manuals and capacity planning.
Operational Excellence: Oversee daily service delivery, resolve escalated complaints, drive process optimization/automation, and manage governance and risk.
Performance & Team Management: Define and track key performance metrics (e.g., NPS, resolution time, customer satisfaction), recruit and coach high-performing talent, and foster a customer-centric culture....
Implement secure architecture, cloud security, and ensure secure development practices are embedded across the organization
Lead complex incident response, threat containment, and crisis management strategies—including technical root-cause analysis, advanced tabletop simulations, data breach mitigation, and regulatory forensics—requiring extensive hands-on technical IR expertise and deep tactical experience
Oversee data protection and privacy-by-design practices in collaboration with Legal, Compliance, Data and business stakeholders...
Candidates should possess strong skills in Commissioning Management, with proven experience overseeing testing, verification, and system handover.
Candidates should possess knowledge of Building Services, including HVAC, mechanical, electrical, and related systems in commercial, DC or industrial environments.
Candidates should possess abilities in Project Management to plan activities, manage timelines, coordinate stakeholders, and ensure project delivery to scope and quality....
Manage the operating Innovation Center (InnoC) budget and costs in accordance with annual allocation to ensure efficient and responsible use of resources
Monitor product formulation guidelines and procedure compliance to drive improvements in existing products, reduce costs, enhance performance, and simplify manufacturing processes
Manage product formulation across laboratory-scale and pilot-scale testing to deliver reliable and high-quality technical outcomes for customers...
Develop audit planning documents, define audit scope and objectives, and prepare risk-based audit programs for management approval.
Conduct audit planning activities, including preliminary discussions with stakeholders, process walkthroughs, information gathering and data analytics to identify key risks and areas of focus.
Execute audit engagements in accordance with approved audit plans and timelines, ensuring sufficient and appropriate audit evidence is obtained and documented....