• Act as a strategic business partner across functions, with a strong understanding of trading and commercial operations, to drive overall business performance and operational excellence.
• Lead and manage relationships with logistics partners and third-party vendors (warehousing and transportation), including contract negotiation, SLA management, and performance optimisation.
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Translate the company’s strategic vision into a clear business roadmap, operating strategy, initiatives, performance targets, and actionable SOPs across the organisation.
Work closely with the CEOs and Business Unit Heads to develop and execute operational strategies and project-based initiatives, ensuring alignment with overall business objectives.
Establish strong performance management and accountability through regular KPI monitoring and reporting; identify performance gaps and operational bottlenecks, and lead timely corrective actions and continuous improvement.
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Standard Delivery Orders: Manage the full lifecycle of Delivery Orders (DOs) for normal installations from project handover to warehouse submission.
Ad-Hoc & Replacement DOs: Process urgent material requests via Warranty & Claims Forms (serial-number-tracked replacements) and Material Request Forms for site needs.
Installer Materials DOs: Issue DOs for installation consumables listed in project schedules, such as DC cables, MC4 connectors, GI conduits, and flexes.
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