Handling incident and service request: Manning of Hotline and email escalations, responding within stipulated SLA Validating contracts via serial numbers against system for CISCO Products
Handling incident and service request: Manning of Hotline and email escalations, responding within stipulated SLA Validating contracts via serial numbers against system for CISCO Products
Bachelor's or Master's Degree in Occupational Therapy, Psychology, Counselling, Education, or a related field that enables you to connect with and support others.
Actively seek out developmental opportunities for growth, act as strong brand ambassadors for the firm as well as share their knowledge and experience with others.
A member of Southeast Asia IT Team and collaborate with the Centre of Excellence team to support functional teams and vendors to ensure end-to-end user computing and service requirements are met.