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Support Jobs in Kuala Lumpur - October 2026 - Urgent Hiring
Showing 3,105 jobs results for
"support"
in Kuala Lumpur
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Undisclosed
KL City
- End-to-End Case Resolution: Execute standard operating procedures discipline for incoming ticket resolutions to meet strict SLA targets (Response & Resolution Time).
- Intake & Technical Analysis: Collect comprehensive technical data (photos, videos, chronology) from customers to diagnose root causes accurately.
- Remote Solution Architecture: Formulate step-by-step troubleshooting guidelines and provide remote diagnostic guidance/product education as the priority first step to optimize resolution speed. ...
Posted
a month ago
MYR1,700 - MYR2,000 Per Month
WFH
KL City
- Answer phone calls, WhatsApp messages, and online enquiries professionally.
- Explain our home doctor services to potential patients.
- Convert enquiries into confirmed appointments. ...
Posted
a month ago
Undisclosed
KL City
- Act as the site point of contact for internal and external stakeholders involving communication and relationship management.
- Meet daily hours of operations, on call requirements and response during rotations.
- Manage minor and support major planned and unplanned site works for critical infrastructure, with a solid understanding of the works involved, risks, mitigation and seeking approvals within relevant SLA’s as required. ...
Posted
a month ago
Undisclosed
KL City
- Monitor and manage customer enquiries received through social media, and correspondence channels.
- WHY JOIN US?
- Monitor and manage customer enquiries received through social media, and correspondence channels.
Posted
a month ago
Undisclosed
KL City
- End-to-End Case Resolution: Execute standard operating procedures discipline for incoming ticket resolutions to meet strict SLA targets (Response & Resolution Time).
- Intake & Technical Analysis: Collect comprehensive technical data (photos, videos, chronology) from customers to diagnose root causes accurately.
- Remote Solution Architecture: Formulate step-by-step troubleshooting guidelines and provide remote diagnostic guidance/product education as the priority first step to optimize resolution speed. ...
Posted
a month ago
Undisclosed
KL City
- End-to-End Case Resolution: Execute standard operating procedures discipline for incoming ticket resolutions to meet strict SLA targets (Response & Resolution Time).
- Intake & Technical Analysis: Collect comprehensive technical data (photos, videos, chronology) from customers to diagnose root causes accurately.
- Remote Solution Architecture: Formulate step-by-step troubleshooting guidelines and provide remote diagnostic guidance/product education as the priority first step to optimize resolution speed. ...
Posted
a month ago
Undisclosed
KL City
- We practice a vibrant & energetic office culture.
- We provide opportunities for career advancement within the company.
- Good performance is always rewarded accordingly. ...
Posted
a month ago
Undisclosed
KL City
- Configure, design and customise SAP suite of solutions to support Logistics and Supply Chain for cross section of business groups
- Translate complex cross functional business needs into system design and functional/technical specification.
- Understand and assimilate detailed and complex business process across multiple functions in supply chain. ...
Posted
a month ago
Undisclosed
KL City
- handling SOPs, FAQs, and training materials, ensuring effective execution within the team.
- About Hytech
- Hytech is a management consulting company headquartered in Australia and Singapore, focusing on providing digital transformation solutions for the fintech and Financial Services industries. Our services cover multiple areas such as back-office operation support, Human Resource Planning, payment systems, and risk control, committed to providing comprehensive and professional service support to clients. ...
Posted
a month ago
Undisclosed
KL City
- Perform application maintenance, technical support and programming enhancements.
- Carry out preventive maintenance (PM) to improve system stability, security, performance and maintainability.
- Perform corrective maintenance (CM) to resolve errors, bugs, defects, functional failures and operational issues. ...
Posted
a month ago
Undisclosed
KL City
- Experience in job flow schedule scenarios in BMC Control-M
- Able to create job flows using Control-M Workspace
- Worked with Control-M scheduler ...
Posted
a month ago
Undisclosed
KL City
- End-to-End Case Resolution: Execute standard operating procedures discipline for incoming ticket resolutions to meet strict SLA targets (Response & Resolution Time).
- Intake & Technical Analysis: Collect comprehensive technical data (photos, videos, chronology) from customers to diagnose root causes accurately.
- Remote Solution Architecture: Formulate step-by-step troubleshooting guidelines and provide remote diagnostic guidance/product education as the priority first step to optimize resolution speed. ...
Posted
a month ago
Undisclosed
KL City
- New Business Development: Proactively identify and qualify new sales opportunities within target markets, focusing on businesses that can benefit from cloud solutions.
- Sales Cycle Management: Manage the entire sales cycle from lead generation to close, including prospecting, discovery, solution presentation, proposal development, negotiation, and contract finalization.
- Cloud Solution Expertise: Develop and maintain a strong understanding of Google Cloud solutions (e.g. Google Cloud Platform, Apigee, AppSheet, Looker, and emerging AI solutions like Gemini), and a foundational knowledge of other major cloud providers (AWS, Azure). ...
Posted
a month ago
Accenture Southeast Asia
Undisclosed
KL City
- Lead, motivate, and coach a team of contact centre agents to achieve performance targets and service excellence
- Monitor and manage day-to-day operations across all communication channels
- Support agents in handling complex complaints, escalations, and sensitive consumer cases for a timely resolution ...
Posted
a month ago
MYR2,000 - MYR3,000 Per Month
KL City
- Diploma holder only - no bachelor
- Minimum CGPA 3.0
- Ability to write well with an excellent command of English will be an added advantage. ...
Posted
2 days ago
Undisclosed
KL City
- Job Description:
- We are seeking a dedicated and personable Customer Experience Representative to join our dynamic team. The successful candidate will be responsible for handling customer inquiries across multiple communication channels, including inbound and outbound calls, email, and live chat.
- Key Responsibilities: ...
Posted
22 days ago
Undisclosed
KL City
- Manage daily operations of the Marine base
- Co-ordinate with Port Authority, Customs and Immigration as well as Shipping agents for vessel and equipment importation and exportation
- Co-ordinate vessel arrivals, departures and berthing in conjunction with Project Management Team, Vessel Masters and Shipping Agents ...
Posted
a month ago
Undisclosed
KL City
- Manage and execute various Quality & Risk Management (QRM) activities and processes.
- Responsible to schedule, update, and follow up on risk consultations. Includes doing prechecks, participate in calls, write call minutes, capture action items and follow up on approvals.
- Direct liaising, collaborate and coordinate with internal stake holders, project manager or project team. ...
Posted
a month ago
Undisclosed
KL City
- Job Responsibilities:
- Assist in designing migration solutions covering: Compute (VM/Kubernetes), Storage (Object Storage/File Storage), Databases (MySQL/PostgreSQL) and Landing Zone architecture.
- Collaborate with customer migration teams to provide ongoing technical support and migration services. ...
Posted
17 days ago
Undisclosed
KL City
- You will be an integral part of our global IT team providing high quality technical insights and services to ExxonMobil business globally working with modern technologies and applications.
- This calls for proactive thinking, idea generation, robust interpersonal skills, staying abreast of technological advancements, collaborating with global teams and occasional travel to engage with internal teams.
- Depending on business needs, placements are made in Cyber Security, Cloud Technology, Software Development and Productivity solutions. ...
Posted
22 days ago
Undisclosed
KL City
- Integrate and adapt company’s policy and ensure consistency/compliance to local legislation;
- Ensure prompt statutory submission and claim for reimbursement and payments and annual tax filing for Singapore
- Assist HR Executive with interview arrangements; ...
Posted
a month ago
Accenture Southeast Asia
Undisclosed
KL City
- Serve as the first point of contact for users seeking technical assistance via phone, email, chat, or ticketing systems.
- Log, categorize, prioritize, and track incidents and service requests in accordance with established service management processes.
- Diagnose and troubleshoot hardware, software, network, and application-related issues, escalating complex cases when necessary. ...
Posted
a month ago
Accenture Southeast Asia
Undisclosed
KL City
- Handle support/service escalations to/from clients
- Transfer calls to the Tier 2 department
- Will track and report system issues as needed ...
Posted
a month ago
Undisclosed
KL City
- Oversee multiple programme deliveries and ensure alignment with Change Delivery Standards (CDS), governance policies, and assurance frameworks.
- Monitor programme performance, delivery health, and adherence to key milestones, identifying areas for improvement or intervention as needed.
- Conduct quality reviews of programme artefacts including business cases, project plans, RAID logs, governance papers, and closure reports. ...
Posted
a month ago
Undisclosed
KL City
- Analyze end-to-end Customer Service performance across self-service, AI/bot and human-assisted channels, including contact volume, self-service and bot resolution, transfer rate, drop-off rate, SLA, response/resolution time, CSAT/DSAT, backlog and productivity.
- Evaluate self-service and bot performance to identify where customers successfully resolve issues, where journeys break down, and where customers are transferred to human support.
- Identify trends, operational gaps, customer pain points and root causes across brands, markets, channels and contact reasons/intents. ...
Posted
a month ago
Undisclosed
KL City
- Greet guests warmly and confidently, demonstrating strong product knowledge.
- Actively listen and ask insightful follow-up questions to understand customer needs.
- Provide styling advice, suggest add-ons, and create complete looks. ...
Posted
a month ago
Undisclosed
KL City
- Responsible for purchasing all hotel requirements while ensuring quality, quantity, and cost efficiency.
- Obtain competitive quotations from at least three suppliers.
- Prepare supplier comparison and quotation analyses. ...
Posted
a month ago
Undisclosed
KL City
- Responsible in day-to-day operations using HR systems that include perform data entry tasks in an accurate and timely manner, troubleshooting, basic system configurations, error-fixing and other related support within the agreed service levels and targets as defined in the Service Level Agreement (SLA).
- Good analytical skills to support the reporting function and needs of the business, including monthly and ad-hoc reporting for SEA Countries.
- Point of contact for local practice office HR colleagues to resolve all HR systems related issues/queries. ...
Posted
a month ago
Undisclosed
KL City
- Ensure value-added monitoring of Ceva products by conducting audits in the hatchery (via the C.H.I.C.K. Program application) and analyzing the results using appropriate digital tools.
- Share collected information with the Customer, and store it internally within Ceva for later projects.
- Perform product audits for Customers. ...
Posted
a month ago
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